Oakland Park Blvd?! Can anything good be found on OPB?! This quirky corner cafe is on the west bound side of OPB just before you hit Andrews Ave. Originally, the west side galley kitchen was for coffee, baked goods & green juices (impressive in a sea of fast food / gas station eateries along the 6 lane Blvd.) The staff would apologize for the lack of space and promise that the east side, once opened, would alíviate the crunch. Well, it’s delivered on space and knocked it out of the park on good eats. This time around, I went for the Roast Beef Sandwich on toasted white bread (would’ve preferred sourdough), provolone, chopped red onions, beef steak tomatoes, romaine lettuce & topped with 3 mini dill pickles. Upon arrival to the table, I promised myself to get a doggie bag because of its bulky size; half should have been plenty. Fat bread slices needed a good pressing before I could open wide to take a bite! As always I had every intention to take a photo before eating the one half (honestly, it is not my shtick to photograph empty plates) but it wasn’t until my belly was full & satisfied that I thought about leaving a well-deserved 5 star review. On past visits, I’ve enjoyed the vegan lentil soup. It’s so good, that’s what I ordered every single time thereafter; simply savory, soothing, & satisfying. For the first time, we sat outside next to the living wall. What a chill setting! It reminds me of the fresh market eateries so prevalent in California. Glad they’re making their way to this neck of the woods. It is so cozy, that you may not mind bussing your own table. The server was prompt and friendly. Manager even checked on us twice, 👍🏻. Next time you’re heading west on OPB towards I-95, give yourself some extra time and check it out. Open for lunch and breakfast....
Read moreThis place is a hit or miss. I was given really bad customer service today and the food was not good at all. I told them I wanted a refund due to them not only taking a long time to make my order, totally skipping over me to provide a food order and drink order for people that came in after me, meaning they did not order online or on phone for pick-up. I asked the lady at the register where was my food as I had ordered 15 minutes ago and she couldn’t answer, she went to scrambling and speaking a different language I couldn’t understand. I told her I had to go back to work for a meeting and just wanted my money back, a refund. She refused, and in the mean time skipped a man that was next in line to take the orders of some random men who had come up to the window to order. Also 1 other guys was waiting for his drink and upon receiving it stated it was not worth the wait and they didn’t put in the extra sugar he had asked for. I finally got my drink which was good, the usual, but my sandwich was so oily and greasy and appeared rushed to be made. I brought back on my lunch break barely eaten and they still refused to rectify the situation. Stating that the Manager Camilla would call me in a day or 2. What kind of customer service is that??? I worked at Starbucks for years Customer is Always right. Just give me my money back or at least offer me another food item to try. I had even tipped these people. Ugh. Frustrated. And still hungry.
They lost a customer today and maybe the other people might give them one more try but I’m sure they’ve lost and will lose...
Read moreWell, this used to be my place for breakfast after yoga on Saturdays, but today was my last visit. They periodically send $5 off coupons to customers, and I received one that expires on January 23, 2025. Today is January 4, 2025. Tried to redeem the offer, but the manager said she couldn't enter it without a barcode. We clicked on the link that was sent to me, and it took me to the app to redeem. Pressed on the "redeem now" button, and it said, "waiting for clerk." She insisted that she could not do anything as there was no bar code, and no offer is showing under my phone number. Mind you, this is the same phone number that they texted the offer to. She was the manager nonetheless. I told her I visited every Saturday for breakfast, and she said there was nothing she could do. Well, you've lost a customer, but I'm not sure if that even matters to her. Don't send offers to customers that you will not honor.
Response to the Owner: I am not going to belabor the issue over $5, but your comments warrant a response. If your local service provider offered you a discount to visit again, you would expect them to honor it and if their system is having technical issues, you would expect a courteous response or an apology around the issue instead of the employee being dismissive towards you. Please coach your employees regardless of their role on how to be courteous to customers and provide basic customer service. It doesn't take a Rocket Scientist to figure out how to make a manual adjustment to a bill. It's not personal -...
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