Rinconcito SuperLatinos Café — Restaurant in Florida

Had not been there since it was under a previous name and the food was so bad we didn't go back.Well the name might of changed but now the service was just as BAD!!!!!We went on Black Friday and it wasn't full there were 4 tables,once were seated and the waitress came over she told us there were "no specials today for breakfast" my wife proceeded to ask "then why dose the menu say that there are at the top",she then proceeded to try an explain what it meant but we were still disappointed.We asked to speak to a manager at which time she turned on the attitude and started acting snotty,it was at this time I said I didn't care if we had to order everything separate.The food was edible but I had to ask for water 3 times until I got it and when she took the check to process it and came back,my C.C was missing,when I asked where it was she told me she had put it inside the check cover and it was given to me.I looked all over the table and area ,still no C.C,we told her she hadn't given it to me again at which time she started looking behind the bar were she had processed the card,all the while commenting with another waitress that she was sure she had put it inside the check holder and given it to me.A few minutes pasted and she said she "found it on the floor,that it had fallen out".I let the tip,reflect the poor service and still managed to over tip.Needless to say this is a restaurant we will NOT RETURN TO AGAIN!!!!!!!!!! This seems to be the norm for employees of LATIN RESTAURANTS in Miami to act as if they are doing us a favor by waiting and serving the customer which goes to their place of employment to spend money.There are many places to eat in So.Fla and they go above and beyond but this isnt one of them,my advise would be to eat some place else!!!!!!!!!! One star was given but it should of been a...

I really truly wanted to like this place. I have felt the void in cutler bay and have missed all the yummy authentic latin restaurants I enjoyed when living near little havana. I was nit only disappointed at the horrible service, but I am literally sick with stomach issues right now not even 10 minutes after leaving Latin Mix. My daughter's and I entered and waited 7 minutes at a table without so much as a greeting until I I got up and found us menus and another 10 minutes before someone actually acknowledged us. 17 minutes! So we ordered mari quitas with mojo to start. We received cold plantain chips that were obviously old nit freshly fried, they either fry in bulk in the morning and serve these all day or opened a bag and poured them on a plate and the MOJO was a cold plastic tub of water vinegar bijol and garlic powder. I cannot understand as a cuban how ANY latin (with all the pride we have in our cuisine) would attempt to pawn that off as mariquitas y mojo Especially when the real deal is so easy and inexpensive to make. My main meal of fish was actually undercooked and my first bute was still raw. I sent it back but by then it was too late. The little I ate gave me immediate stomach cramping. The black beans were bland, just beans and water- also seem to be can or just some generic bean recipe. The maduros were the frozen ones you buy, which wluld be fine but not even a quick fry tk toast them. They were soggy as if they were just popped in a microwave. None of the homemade taste and flavor so many latin cafeterias are known for. This was the waffle house of Latin food. I was so grossed out and disappointed but mostly angry that this place has Latin in the name. If it is one thing we do well it is food. Avoid this place if you value your hard earned...

I use to come here a lot when it was known as Latin America. Over the last 2 years I’ve come and gone because some of the staff that’s been there for years is still there and their specific service is attentive but the others are just order takers. Talking while taking your order and then messing up your order in person. I just called 5 times and with attitude I’m told to hold in Spanish but she does it with so much attitude and quickness you don’t hear what she even says and she hung up the first time trying to put me on hold. I called while in perdón and they just put people on hold to mess with them. Had no one but me there and output the phone on hold, finished her conversation and then picked up. I don’t think that’s how a business is ran. The food gets worse every time and the reason I say that is because the quality changes. You can tell they keep changing to cheaper alternatives of ham, pork, bread, and even the straws. This use to be a hidden gem for my family and I especially on weekends for breakfast or to meet up before a big event. It use to be lively. Now this place is simple a location that has bad and slow customer service (in store and take out) , bad food, and just not a great vibe. There’s one of these under the same name and they’re slightly better in terms of food but a lot nicer...