Smoothie King — Restaurant in Florida

Today, experience the worst service at this location, I was the absolute only customer in line no one in front or back. The cashier asked me to move up as soon as she took my payment, I refused because that would be cheating the timer, I asked why do I need to pull up when I am the only customer in line. The cashier became upset walked away, some one else came to the window advised he was the shift manager and do I need to speak with him. I said no. Now I’m watching this so called shift manager make my smoothies handed them to me I said thank you but he had no response. Once I arrived home the smoothies tasted like ice water, I called the store and spoke with the store supervisor whom over talked not listening to me and told me the shift mgr did not make my smoothies. When I am looking at him make it. He offered me to come pick up two more smoothies, never said he would talk to this shift leader, The supervisor are the worst telling me he are not going to let me put his employees down, the conversation was no where near professional now I see why the employees are unprofessional they get it from their leader. I hope you enjoy the 15.00 charge because you all will never receive another penny from me ever again just loss I and my family as supporting customers. In order to leave a comment I was forced to give 1 star, If I had to score this store it be a BIG FAT ZERO as big as the garbage talking...

Service as well as price is completely different from morning to afternoon on Friday and I never understood that. My first experience here was horrible I told the girl no sugar she puts probiotic instead . . . Then I went back because my friends tell me that I always over react, so I did twice in one day ordered the same smoothie and size nothing added. I got charged 2 different prices, now that is crazy. When I conforted the guy about it he tried to correct me but I have been going to smoothie king every Friday for over 2 years now ( different locations ofcourse ), never has a price changed between morning and evening. Definitely won't be going back in the evening . . . So I then tried going in the morning and things were fine til they put protein on my smoothie. Which caused me to get really sick. Yeah I get your under pressure trying to fix everything so quick but mixing 2 different customers smoothies together when one asked for protein is horrible. Email smoothie king and they have not done anything, so on that note I will not be going back to a smoothie king, nor will any of my friends and family. Like they say Word by Mouth...

I gave this a 1 star because I had no option to give zero, please save yourself the time by coming here, the girls that work there are very unprofessional and rude. I was attended by amarilys and was so disappointed in the lack of customer service let alone common courtesy. The staff there were rude and goofing off one of the girls were digging into her pants another one had her hair in a fro all loose and unkept. My smoothie was horrible they didn’t even add the things I wanted. They screamed at me and said no manager was there at the time. If a supervisor does read this message please train your employees properly and get people who really like helping people, don’t just hire to hire. These girls are horrible and if you continue to have this type of personnel there nobody will go to this store and you will lose more business that I’m sure you...