Panera Bread — Restaurant in Florida

Panera Bread is hands down one of my go-to spots for a delicious, satisfying meal that never disappoints. From the moment you walk in, you’re greeted with a warm, inviting atmosphere, and you can already smell the fresh-baked bread wafting through the air. Their menu is an ideal mix of healthy options and comfort food, catering to almost every dietary preference.

The salads, especially the Mediterranean Veggie with its crisp veggies and tangy hummus, are fresh and vibrant. But the real star for me has to be their soups. The Broccoli Cheddar Soup served in a warm, soft bread bowl is absolutely divine—perfectly creamy, flavorful, and filling. It’s a cozy and comforting choice that never gets old.

Panera’s sandwiches are also top-notch, and the Chipotle Chicken, Avocado Melt is a personal favorite—smoky, spicy, and with the right balance of creamy avocado and melted cheese. Paired with a side of their delicious chips or a fruit cup, it’s an ideal meal.

What really sets Panera apart, though, is the quality of their ingredients. You can tell everything is made with care, from the wholesome grains to the vibrant produce. The ability to customize your meal is another plus, allowing for the perfect balance of flavors based on personal preference.

Plus, their bakery section? It’s an absolute dream. From the buttery croissants to the indulgent pastries, there’s always something fresh to tempt you. The coffee is smooth and well-brewed, making it a great place to sit, relax, and sip while you work or catch up with a friend.

Service is always friendly, and the app makes ordering ahead a breeze, saving time when I’m in a rush. Whether you’re there for breakfast, lunch, or dinner, Panera Bread manages to deliver both quality and comfort in every bite. It’s a place you can count on to be both nourishing...

I want to take a moment to express my gratitude AND...offer an apology to Louie and Beth at the Panera Bread in this Hialeah location. Recently, I had a situation where some items from my order were missing and by the time that I noticed I was already home getting settled in, I became understandably frustrated. I'll admit, I let my emotions get the better of me, and I momentarily turned into the kind of customer I’m sure no one wants to be—what some might call a "Karen."

However, Louie and Beth handled the situation with such grace, kindness, and patience that I felt completely ashamed of my initial reaction. They were nothing short of professional and caring, and they went above and beyond to resolve the issue, all while maintaining a calm, friendly attitude. I cannot express how much I appreciate their humanity and their dedication to making sure I was taken care of, especially when I was clearly in a bad mood.

Looking back, I feel embarrassed about how I handled myself, but I want to emphasize that their understanding made all the difference. It’s exactly the type of customer service that embodies the values I love about Panera Bread, and it’s why I continue to be a loyal customer, even if I don’t visit as often as I’d like.

That said, I would humbly ask for a small favor in the future: please ensure that all to-go orders are double-checked before they’re handed out. I know mistakes happen, and I completely understand, but you never know what kind of day someone is having, and sometimes, these things make a big difference.

Once again, Louie and Beth, thank you so much for your understanding and your kindness. You turned what could have been a frustrating experience into one that reminded me of why I love coming to Panera in the first place.

Wishing you...

Since I have moved to the area, I have always come to this Panera Bread as I enjoy the customer service they provide, today though it was a different scenario. I ordered Uber eats because I’m in a rush to get to work! Uber Eats is an app where your food and beverage should be ready for pick up. I have never had a problem with this Panera Bread When I have ordered through Uber Eats! today, I received my order half complete. I ordered an oatmeal and an iced green tea. In the past when I have ordered items like this, they are ready for pick up I don’t need to go and make my own beverage. That is why I order through Uber Eats. When I asked one of the employees for the drink, I was missing they gave me An empty cup, which I was confused, I once again told her I had ordered a ice, green tea and another Employee interfered with an attitude because I asked for an iced green tea. She basically wanted me to go and make my own beverage. Sabrina with an attitude demanded another employee to make my drink, I hope this is not one of your employees as she does not know how to handle a situation so small. As someone who owns their own Business and works alongside people. The employee named Sabrina should not have handled the situation the way she did. This is something that an employee or maybe someone From a higher position, should speak to her about. Customer service is not for Everyone, we all have bad days and good days. There was no reason for Sabrina to act and treat me the way she did. Especially for something so minimum I could only imagine the way she would act if this were to be a...