SoBol Boca Raton — Restaurant in Florida

I used to love coming to this place for good acai, however I have recently noticed the the quality of the product is cheap and so are the owners. A kids bowl is about $9, but comes to almost $11 after credit card fees for one scoop of acai, one scoop of granola, 5 blueberries and some mushy strawberry pieces. The acai as a product is inconsistent itself as one day it will be liquid and another day I will find ice chips or chunks of fruit. The only thing consistent in these bowls are the 7 blueberries you get if you decide to drop a fortune on a regular sized bowl. Not only are they stingy about toppings, but if you ask for any customizations or substitutions to a bowl, a bunch of extra fees will be tacked on. No receipts are given unless requested, so many customers are unaware of these tacked on fees to their purchase---my mistake is not having learned this sooner and taking my business elsewhere. They also offer a reward system, however employees always fail to mention when there are redeemable rewards. If you are smart enough to check your points before hand and mention your rewards, only $3 worth is redeemable on an order. I have missed many opportunities to use my points because the owners are too stingy to let their loyal customers know about them, and even with the discounted $3, all of the ridiculous extra fees brings the price right back up. If you are looking for a good acai shop to frequent, don't waste your time or...

They up charged me because of an allergic reaction I have to pineapples $3 for a different blend. I explained to the lady that I had ordered here before and that I was never charged for being allergic to pineapples. She also stated it was the managers doing but when asked to speak to the manager he magically was not there. Fruit isn’t that expensive to where I should get charged extra for wanting something different. Idk maybe because we near Boca but any other smoothie or açaí bowl restaurant back south doesn’t charge me for wanting to switch around fruit especially for allergies. The bowls are good but for the price and consistent up charge of all the fairly cheap items on the menu this unfortunately will be my last time as a...

The food and service were great. The fact that the company charges the same as local competitors AND charges you to use a credit card as payment (and up charges this because processing fees are not 4%) seems unfair. If you are going to charge the same cost to customers as competitors that build credit card processing fees into the extended cost of their product, then you shouldn't charge the processing fees. The company is double dipping at the customer's expense. Sadly, greed is likely to turn...