So I was shopping around target with my father and we decided to grab a coffee at Starbucks. A lady with black and blue hair took my dad's order and I was going to treat him. He put his order in and moved down to the pick up area knowing I was going to pay for it for him. The lady with bluehair asked me a question which I didn't understand then proceeded to yell at my father Infront of everyone embarrassing him. Shouting infront of customers and employees "Sir you need to pay!!!" And treated him like a theif. I tried to explain "he's my father I'm going to pay for it" and he was so embarrassed he just paid for himself. It ruined our time we were spending together and the treat I was going to get him. As a former General manager for several restaurants in the past I was truelly appalled by the customer service we received today and I will not be returning. A simple asking with a lower tone and in a less aggressive way would of completely...
Read moreUsually I’m satisfied with this Starbucks, the employees are really sweet but today I was disappointed because I asked for a signature seasonal drink (i request this drink everyday, most employees here know me by my order) & the woman making it completely screwed it up & did the complete opposite of my request so I said it doesn’t look like it’s supoosed to & she asked if I wanted to try it to see if I liked it or make a new one so I kindly asked if she’d make me a new drink because it wasn’t what I asked for, then she gave me attitude about it, & didn’t make it how I asked for the second time. I’m sorry if I’m buying an almost 7$ coffee I’d like for it to come how i requested it without them just not caring & making it however they want... probably won’t be comeing to this location...
Read moreWhen I walked in two customers were ordering drinks and no line, not even a greeting and then two ladies came in after me who clearly knew the worker and then proceeded to skip me and i said nothing cause I didn’t want to cause an issue so I stayed quite even tho my daughter(who is 3) was very vocal so I know they saw us, that order is done and now I get skipped again. I just walked out, clearly I wasn’t good enough to be served or maybe it was my autistic daughter that was maybe too loud for their likely so that’s why they ignored us? Either way it’s...
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