This person is apparently the owner. They were asked for specific instructions: no onions and no mayonnaise. When the food was delivered, although it didn’t have onions, it did have mayo-ketchup. When told and explained that it had been requested without mayonnaise, the owner got upset and claimed that only “no onions” had been requested — even though he clearly knew that wasn’t the case. After finally admitting that he was told “no mayonnaise,” he simply stated that the dish comes that way and that it’s not his problem.
The owner, acting unprofessionally, preferred to argue with the customer even knowing they were in the wrong. On top of that, it seems he doesn’t know how to follow instructions. These kinds of unprofessional attitudes shouldn’t be tolerated — people like this shouldn’t be allowed to mistreat customers, especially when they’re the ones at fault. They don’t even offer a refund...
Read moreCan’t complain about the initial service. It was good. They’ll come out of the food truck and take your order below and will even bring the food to you if you decide to wait indoors in cooler weather, but the food preparation isn’t up to par. We ordered a burger with no bacon and specified it a few times which was repeated to us by the lady who took our order, regardless it came with bacon and the steak received was all fat, maybe a few bites of meat. By the time we realized we were already back at our rental. The kids cheeseburger was flavorful but weird texture...
Read moreI moved here from Baltimore. Went out with friends and decided to check out the food trucks in Old Town. Let me tell you, I ordered the surf and turf. And that was thee best burger I’ve ever had in my life. Seasoned to perfection, juicy, shrimp absolutely delicious. Oh and I forgot about the awesome street corn. Never had it before, but most definitely glad I did. Please please please, try them out. They absolutely bang! They did that. You will not be...
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