Tejas De Honduras — Restaurant in Florida

Worst Customer Service EVER!!! My dad and I were on our way to Home Depot, on the way we saw this place and stopped by for some breakfast/snacks. We stood in front of the lady who takes orders and takes care of people. For 5 minutes she was on her phone right in front of us completely ignoring the fact we were right there waiting to order. After 3 times of trying to get her to get off her phone, I asked loudly if they had any sandwiches since she had not given us a menu, nor acknowledged us. She said no, laughed at us and said this is a Honduran restaurant… obviously my whole mood shifted, I told her how am I supposed to know what’s on the menu if you haven’t given us a menu? I ended up ordering coffee for my dad, breakfast, fries for me, and a coke. She was so busy on her phone that it took her 15 extra minutes to put the order in. She forgot the coke. When we finally get our food to go, I go to the car try the fries and realized they didn’t give napkins, salt, or anything with the fries and that they weren’t salted. I go back inside and ask for salt. She tells me they don’t give out salt packets, I explained to her the fries don’t have salt and she laughed yet again and said the fries come like that. At which point I’m pissed off because it takes 2 seconds to grab a container and fill it with salt. After 5 minutes she finally did.

WONT BE BACK. Would hope she gets fired seeing all the other bad reviews on the service. But unfortunately she’s clearly either the owner, or related...

this placed is a disaster. I called and placed an order at 11:28 am. for delivery. The person that took my order told me that it would take approximately 40 mins. Which is understandable. I CALLED AGAIN TO CHECK ON THE STATUS OF THE ORDER AT 1:00PM and they told me that they that my order should be arriving in 5 minutes. Another 30 minutes passed ( 1:00 pm) and called again, this time i got the excuse that they had the address incorrect. i called them again at 2:00 pm and the lady was very rude to me. she hang up the phone 3 TIMES.!! i asked her to refund me the money that i didnt want the food any more since it was going to be called and her excuse was the that manager left. i will be reporting this business the BBB. what i bad experience i got from this placed. NEVER AGAIN I WILL ORDER FROM THIS RESTAURANCE. VERY...

I recently moved in the area and wanted to try a new Honduran place. I found this location and wanted to try their baleadas. The food is really good based on how it looks when they were serving. I was observing the customers around me and they were enjoying their food and saying it was great. However the only downfall is the wait time. It took them 30 minutes to provide me my order which was simple and small. Yet a couple of guys that came after me, only waited about 15 min. I dont understand the difference of time when we ordered the same thing yet I was made to wait more. And the service is not bad, but the girl that works there, portrays herself like she doesnt want to be there and refuses to answer the phone to help...