I don’t like to do this, however because the manager was rude and nasty, it’s a must. Upon entering this establishment I walked straight to the back to the restroom and to my surprise upon entering there was no soap in the dispensers. Mind you, there was an employee exiting as I was entering 😳 I immediately and angrily stormed out of the restroom 😡 I stood back and watched as the cook took chicken and bacon from boxes with ungloved hands and placed them on the grill. I went to the manager who was counting money at the register and asked her if her employees were required to wear gloves. She looked up at me and rudely replied, “yeah we wear gloves”. Looked back down and continued counting. I said well your cook isn’t wearing any and your restroom has absolutely no soap in it. She replied “ok” sarcastically, never looking up, while continuing to count money. I’m done with their 🤬 By the way, This is...
Read moreMy Sub was great! But the customer service rep!! She was rude confrontational! We didn’t know we had to wait for the veggie bar because it’s in the back of the counter so we walked towards the register!! Young lady blond short curly hair!! Was like oh I guess y’all don’t want nothing on your sub! Whatever” shrugging her shoulders! I was like oh we didn’t know that was there she was like well he walking away and you are too, he as in my husband! I was like you’re being confrontational over a sub! You should calm down it’s really not that serious! She was like nah I’ll try to be better tomorrow but not today! I was about to seriously walk out but we had already paid for the food!! I will never go back here again! You don’t treat customers like this! Because they walk away from a veggie bar!! She needs...
Read moreHave been a LONG time customer of Subrageous, all the way back to when Tom and Wendy owned it. I'm sure the new owner would like to know that we have continued to order from both locations, by Home Depot off Marlin and US1, and even during the pandemic, continued to order from the one by Home Depot, tipping $5.00 to his staff each time all to get an order wrong today. Granted, we know and understand you are busy, to call and notify them the order was wrong and then be told it would be personally delivered, all to be delivered to the wrong address and the staff SWEARS up and down that they delivered it and continue to hang up on us 4 TIMES, what kind of service is that to a loyal customer? I'm in complete disbelief! This does...
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