This rating will have multiple parts because we had MULTIPLE bad experiences in our 1 1/2 hour stay. Our server was VICTOR C and stay reading to the cherry on top, Number 4. When we got our food, our friend receive one of the items she ordered wasnât received and we waited awhile for him to come back, but finally she asked him for the food she was waiting for and it came not too long after, but common mistake itâs ok. Along with the food mistake, I had been waiting for my chips and we had to ask multiple times for more chips the very few times he came to our table. But itâs excusable because it was pretty busy. After finally bringing the chips he asks if he can take my boyfriendâs water and refill it and he said yes. Well he never received his water cause the next time he came back to check on us was for the bill and thereâs just no sense in ordering a water when weâre about to leave. While my boyfriend is very thirsty after eating his meal and nothing to wash it down, he receives the bill and sees that he was charged for two queso dips. Which is odd because he only asked for a side of queso for his chimichanga, but he went back and fixed it to one queso dips which is fine cause only one was fully gone while the second queso dip was untouched cause we never needed two queso dips. This is the cherry on top! My boyfriend sister and her friend paid and received their cards back within like 5 minutes of giving it to him, meanwhile with my boyfriends card it was taking at least 15 minutes, awhile after the other two received their checks back. At this time there wasnât many people in the restaurant and they were all being helped by other servers. So for our service to be slow especially when my boyfriend is waiting for his card to get back and when thereâs not many tables to be served, itâs odd. The server came back with the check tray and gave it to my boyfriend. No card was on the tray, but everyone else got their card displayed on the top of the tray, not my boyfriend. So he looked under the receipts and still NO CARD?? He had to jump up and run after the guy that had his card in his pocket. Still very odd! My boyfriend immediately went to the manager and after waiting awhile for him to come back the manager just offered a discount but still no explanation as to why his card was in our servers pocket?!?? The excuse was âwhen we put the tray in our pockets it may fall outâ. Never any restaurant Iâve been to the card has fallen into their pocket, nor have a ever heard. This experience was the worst Iâve had at any restaurant and thereâs no reason why we should be at a Mexican restaurant for 1 1/2 hours when at most others theyâre quick to serve and were quick to leave in...
   Read moreSadly, I'm going to give this restaurant a two-star review, and that's only because the server was good, but the food wasn't. Let's start with the chips and salsa. Green and red (what's the matter with the natural colors, like we don't get enough chemicals in our food, the chips have to be dyed?) tortilla chips at room temperature, not warm, and flavorless salsa. I had to ask for some hot sauce to spice things up a bit. Next on The Hit list was the burrito especial. I ordered it with shredded beef inside. Started eating from one end and couldn't detect any shredded beef until about 4 bites into the burrito. This was a knife and fork burrito, since apparently the only thing inside the tortilla wrap was refried beans and possibly a tablespoon or so of shredded beef, because they put a teaspoon of chopped tomatoes, some sour cream and a sprinkling of lettuce across the top with some sort of possible enchilada sauce drizzled over the outside. This burrito was maybe, and I emphasize maybe, half inch tall. It laid flat on the plate. Most Mexican restaurants I've been to are going to put some rice and maybe some black beans inside in order to pump up the Volume, so you get a nice round log of a burrito. None of that here. The interior, as far as I could tell, was a little bit of shredded beef but mostly refried beans. There was no spicy burrito option on the menu so I had the resort to the bottle of hot sauce supplied by my server. Although there was some visual evidence of a small amount of shredded beef, I could not taste anything other than the refried beans inside. It wasn't until I was 3/4 of the way through the burrito that I came across a nugget of beef that wasn't shred all the way down to individual strings and then, and only then, could I actually taste some beef inside this burrito. If I could give the burrito zero stars I would. Quite possibly the worst burrito I've ever had and I'm in my 60s and I've been eating Mexican food since my teens. Sorry to say this but I have to give an honest review. Well let's get off the food for a moment and talk about the men's room. The sink in the men's room needs replacing badly. There is a large hole where the overflow hole in the bowl should be and there is exposed sharp and Rusty edges, with a large rust stain leading from the broken bowl to the drain. Watch out where you put your hands when washing up or else you might need a tetanus shot! Just to finish on a good note, my server was attentive and that's the only good thing I can say...
   Read more3/12/25: Edit: Thanks for your response. The ONLY way we would give your restaurant another chance is if you gave us $45 worth of free food. Because the food we already paid for, was awful & thrown in the the trash. Why would we pay you to just throw our dinner away again? We are in the area at least once a week & if you're willing to make it right , I'll edit my review to say that. As of now, my review of 𤢠stays!
We WON'T be back! 𤢠We decided to try a new place, so we ordered online & picked it up on our way home after a long day. We ordered 4 items, a chile verde dinner, a burrito California, plus 2 sides, a pork tamale (NOT knowing it would be soaked in green sauce, it says nothing about the sauce on the menu!) & a chile rellano WITH NO SAUCE. When we got home (more than 20 miles away) we opened the containers & were immediately disgusted! There's green sauce on the TINY tamale (I've NEVER seen a tamale so small OR one with sauce on it) there's some kind of sauce on the chile rellano (when I made sure to order NO SAUCE & it was confirmed on the sales slip) & the chile verde dinner - which was so disgusting my husband couldn't eat it. The only edible part of what we ordered was the burrito - the rest of the food was thrown away. After splitting the burrito between us, my husband was still hungry - so I ended up having to cook something for him, which is what we were trying to avoid to begin with. I will be disputing the transaction with my bank since they never answered the phone after calling them several times. I refuse to pay about $45 for ONE burrito! We love Mexican food & have NEVER had such HORRIBLE food! I took photos, but apparently there's no way to add them to this Google review. đĄ I will be posting them to their FB page if they have one. This place serves SLOP, not...
   Read more