Villagio Grille — Restaurant in Florida

Over 10 yrs I choose to stay at this Hotel when needed a hotel at this area, it's always relaxing and encouraging until this morning during breakfast. They took names to be called for seating, my name was 1st on the list for the set of guests waiting to be seated, I noticed 3 sets of gusts names were called even though I was there before, I explained this to the supervisor, who try to justify it. Personally I wouldn't be making a list to show fairness and then try to justify unfairness. In future I won't be supporting the Restaurant when that supervisor (Carlos) is there. He isn't a good fit to what is expected in the hospitality business. He wasn't even apologetic, he said that's how the system works because of the software - I hope this hotel can improve their Restaurant staff supervisory position, I saw 2 set's of guests leave and didn't bother to have their breakfast because of this long waiting time and unfairness. I was about to leave also when they decided to call my name for seating. Hopefully this can be helpful to make improvement, and kept Marriott name stand out...

Service was AWESOME!!!! Brandon wowed me at dinner and Octavia was really nice for breakfast. Food was good, dessert was DELICIOUS, and everything was immaculately clean. Great management .

Another year, another dinner .. I had a wonderful time and our server, Inivone did a great job! It was exquisite! The chefs did an outstanding job preparing my food to my specifications... because we all know, I’m very picky😉and the timing was perfect, along with the presentation. 💗@prettyjuls #prettyjuls

I got to run in (Aug 2018) and have lunch today, since I was working in the area. it was fast, friendly, and a great burger... much better than any fast food junk. It's so worth it! Management is always great. It's nice to visit s place where the management cares about his restaurant and staff... you can tell. The servers are always poised and professional but...

We had the Shrimp Scampi Villagio, the Signature Dish Flounder, and the Grilled Chicken Breast with garlic herb butter. OMG, the entrees were awesome. I ordered the small shrimp scampi plate, which was full of shrimp. It was perfection with artichoke hearts, spinach and parmesan. My husband's flounder was so much better than menu implied with ?red bell pepper and ?asparagus tips mixed in the sauce. And my mom's chicken was tender and moist with homemade mashed potatoes. All dishes mega-plentiful. Our server Connor was attentive, and with the bar next door we had everything we needed. If I had to pick on anything, the olive oil served with the bread as an appetizer was old, and there should have been some fresh herbs splashed in. Still, this place appeared to be way under-appreciated! We'll definitely...