Thai Ruby — Restaurant in Flower Mound

Overall quite good. Went for lunch which was very reasonable priced ($8.99) and had the green curry with tofu and the pad kee mao with chicken. Green curry overall was very good - liked the veggies (properly cooked green beans and peppers) and tofu. Sauce was a bit on the sweet side but I still enjoyed it. Pad Kee mao was not quite as good - mostly tasted of dry chili powder - but still might order again if I was in the mood because the noodle texture and chicken was good. I ordered it medium-hot and it wasn't very hot at all. It was lunch time, so we got with it a salad (I liked the spicy peanut dressing a lot) or a rice soup (perfectly good but nothing to write home about) and an egg roll (fairly disappointing but the dipping sauce was delish).

Before we came, we saw a lot of good reviews and pictures, but when we arrived we struggled to find things on the menu that looked really enticing. Part of this is was because we struggled to see the menu - they are using the QR code so you can read it on your phone, but the website didn't work initially, and also the security certificate of the website was expired, which prevented an IPhone from viewing it. I don't mind the Covid-esque menu on your phone but the execution here really let down the experience. Once we finally found the menu it was difficult to read (not optimized for a mobile device) and I think we may have missed large swaths of the menu as a result.

The tables were nicely spaced out and the server and kitchen staff appeared to be wearing masks, which we appreciated.

Overall, I'd probably return and try more things...

Worst Lunch Ever!

DO NOT order the curry for lunch. It is about 2-3 ounces of lukewarm curry on the bottom of a plate. So thin the plate has to be tilted to get the curry into a spoon. All the good stuff that should be in a comforting bowl of curry was resting on top of the thin layer of lukewarm curry. When I mentioned to the staff that I had never had curry served in anything other than a bowl, I was informed “our dinner curry is in a bowl”. No offer to get more curry or even sell me the dinner portion. If the lunch menu had been properly descriptive, I would have ordered the dinner and not the mess I was served. Shame on me for not knowing that this is how the lunch is served! Too much money for a cheap meal and bad portions. We had their version of crab rangoon. Normally a flavorful mix of crab, scallions and cream cheese. These were just overwhelmed by curry powder they put into the cream cheese. It is possible that there was crab and scallions in the rangoon, but the amount of curry powder was too much and completely obscured the delicate crab and scallions. Crab rangoon is not the proper name; it should be called fried wonton stuffed curried cream cheese. Absolutely awful, and I love curry. I read the description on this, and could see that there was curry in it, so this wasn’t a surprise. More a disappointment. I figured it would be a delicate pinch ( which could be interesting) of curry that would still allow the delicate flavors of the crab and scallions to shine in concert with the curry. We...

We have had 2 good experiences in the past but tonight we went in at 6pm with another table that seated right next to us. We were greeted by someone who looked like the owner or manager trying to make conversation. Both of our tables ordered at the same time, at 6:40 we watched as the other table received their food- all 6 meals. Our table had ordered 8 meals- mostly vegetarian. We asked about our food and were told they were still making it. We watched as To go orders were filled and still no food for us. At 7pm our toddler was antsy as we’d been there now for an hour and no food still. The manager was nowhere to be seen. Finally our food came at 7:20 with no apology or explanation and then a bill to follow minutes later with gratuity included. We asked for the manager and were told okay he was there but he never showed up. We now left at 7:30 with our food in to go containers heading home to never enter this place again. We have patience and understand times are hard, but communication and service are big parts of this business. We are so very disappointed as no one even offered an apology or explanation as to what happened.

Why not apologize or explain it when we asked to speak to a manager instead of hide in the back? And why not discount our food since we didn’t receive it all and ended up putting it in boxes ourselves instead of try and charge us gratuity? It just doesn’t make sense not to explain what happened after you had us waiting almost an...