Starbucks — Restaurant in Fontana

These ladies could care less that they messed up my order I had them remake it a third time The girl straight up lied to me I watched her make it. She most definitely did not put an espresso shot. How hard is it to read the label and follow simple directions coconut milk light ice extra caramel drizzle not that hard. The second time they remade it she used the big scoop to put the ice in the cup notice they change the colors of the scoops to all the same color but I still saw her take it from the bottom shelf. I am so sick and tired of Starbucks messing up my orders you charge for every little add-on and then you don't do it. Where's my compensation My time is valuable I don't have time to keep going in there talking to the baristas to fix my order. When I first stepped in the store the lady at the cash register was so busy talking to a man with a dog and looking through his phone at pictures of the puppies that she did not even acknowledge me it took a good 5 minutes before I even got to speak with her and then she acted like she was bothered. I saw them rolling their eyes at each other. Go to school get an education and get a real job but first you need to learn how to read and follow directions...

Went here and ordered a venti vanilla latte at 185 degrees or extra extra hot. When I received the drink at the window it was warm but not even hot let alone extra hot. I asked for them to remake it and she leaves and returns telling me that have 1 temperature setting and that’s the only. Way they can make it, then starts to hand me my drink back. I’m like no way I want a refund I’m not paying $6.55 that seems to have an endless list of price increases for something made so poorly. I have been going to Starbucks for over 20 years and have dated baristas and yes they can make my drink hotter, that’s why I knew to ask. The price increases over the last 4 years have been insane and have got me from going 3 times a day to once every 3 months and now you can’t get right a once every 3 month trip while charging insane prices promising great coffee...

I feel like they playing games in there. Three times ordered at a perfect timing mobile order that in fact I purposely put little cushion between to get drink done on time so by the time I get there would be ready. But all those times that have to tell them the name and they finally begin to make the drink . . 🤬🤯REALLY!!!! When customers get annoyed they WILL SHOW IT. . SHOULDN'T MEAN FOR THEM TO RETALIATE BY PLAYING GAMES EVERY TIME THE NAME IS BROUGHT UP THEY DO ON PURPOSE{besides that is extremely childish for my taste}. Because anywhere else I go has done so well . . Perhaps gotten drink order wrong at times for they AGAIN not paying attention to details what customer odered, but AT LEAST is done just in time for me grab...