We were so excited to try Atmos. We actually had planned to book the next "passport" as soon as it was available, but we left so dissapointed. CONCEPT: I absolutely LOVE the concept! A gastronomic, visual, and sound experience through South America. However it fell short, so short.
ATMOSPHERE: THE SEATING- One round table, that seats 14 ish? I believe. The table was very well suited for the situation. Pockets built into the table to hold your belongings, comfortable chairs, and a striking set up. VISUALS - For a place called ATMOS, this was disapointing. The visuals projected onto the walls and table, were low resolution and really took away from the experience. Looking at the same Mountains over and over from different angles was lazy. SOLUTION, hire a local videographer for every Country you cover, to shoot and edit True reals of the places we are being taken on a journey to. Have them include local eats that align with the Menu at Atmos. SOUND - The sound quality was great, at times a little too loud, but great. However, the content creator really enjoys hearing his own voice and is not sufficiently knowledgable to discuss the countries "visited". It was the equivilant of me shooting mountains and cities and then talking over it, while I make awkward jokes. The creator was not a native speaker, and it showed. The number of mispronunciations were countless. The whitewashing was STRONG! SOLUTION, have locals do the commentary on the videos. Someone who can pronounce what you are serving, provide insight into the countries, the dishes, and truly give your guests a taste of the Country visited. The music was OFF, so OFF. The music was probably the most frustrating part of the experience. ALL SOUTH AMERICAN COUNTRIES ARE NOT THE SAME!!! If you are going to take your guests on a Tour of South America, you should know this. Each country has famous artists, typical music, styles, and dance. We heard bad bunny (Puerto Rican Artist) while "visiting" Columbia. Now... there is no greater Bad Bunny Fan than me (even after the Kendall Jenner fiasco) but this was so off. - SOLUTION, do your research, play typical music for each country, highlight the artists of the country, and give your guests a genuine experience.
SERVICE: This was hit or miss. When we arrived, There was a tiny table with an open bottle of champaigne and some glasses thrown about. No one at the entrance to greet us, serve the champaigne or even let us know it was a part of the experience. The position of the table was awkward and set up sloppilly. It could have easily been mistaken for a bus tray. After a bit we were told to wait (still no mention of champaigne) We were finally called in, not by party name (which they had, as these are limited reservations) just waved in. Once we were seated the service picked up pretty quickly. The servers were prompt, helpful, and very friendly. The service inside was one of the better parts of this experience.
Food: The portions were well suited, several small bites throughout. The Taste of the Food was MAGNIFICANT. This is where this restaurant shines. My only comment on the food is that they provide better alternatives for food allergies. For one of the dishes we were served a completely different non-protein substitute, when in reality they could have served us the same item slightly altered. (they collect allergy information upon booking and have this information in advance). Another example was the dessert option. Several guests had a dairy allergy and were served a cut up pineapple with strawberries. I can assure you, that many desserts exist that do not have dairy. Simple ones at that. But Pineapples? At this pricepoint? DRINKS: Wine and great drink pairings for some of the countries were provided, delicious. They dropped the ball by not serving Coffee w/dessert. Perhaps some Tinto or Cafe con Leche. OVERALL: Do not recommend. They need to fine tune first and consider the people they are choosing to...
Read more3 words if you don’t want to read my detailed review: WASTE OF MONEY! You’re welcome. Very Unique Experience BUT let me break down why I gave 2 Stars starting with location. First of all we are on Sistrunk Boulevard inside of the Sistrunk market. Pulling up at any time of the evening on Sistrunk, No matter how much they have “cleaned up” The area it’s still going to be a very startling experience for someone who is not from the area. It will give “ maybe we are at the wrong address“ vibes. Secondly they ask you in the email to arrive 30 minutes early to enjoy cocktails, when they also make you wait about another 30 minutes to ensure they’ve filled every seat of the room before you get started. Sitting in the very small waiting area before you go inside to dine to be honest is very tacky, you can see the staples inside of the fake greenery that they have posted on the walls. Looked Very rushed and definitely not thought out. I don’t know how you got space intertwined with a South American adventure. Lacking effort lacking thought. Overall walking into the Dinner area the plates and the setting was amazing. You are in a projected Room where the walls are all videos. Rule of thumb, if you get dizzy easily try to refrain from staring at the walls too long take a minute pause and look at the ceiling it’ll help keep you balanced. I do not enjoy the fact that there is no menu breakdown before you go you are just stuck eating what the curators think are some of the best foods for passport to South America. I have been to several of the countries that were presented and there are WAY BETTER DISHES that represent these places other than the ones they offered. Your hosts by the way are not the travelers, so they have no idea on any information about any of the countries that were talked about during the presentation. They just make sure to tell you that the last two dishes are their favorite dish. I don’t think so. You get the bang for your buck but you do not get delicious food choices. And wines and champagne are very cheap. Nothing smelled appealing nothing tasted appealing. The only five stars out of anything I had this evening was the ceviche. It was amazing, I guess you can’t go wrong with something that you have to make fresh. Everything else was definitely questionable, very undercooked and very under seasoned. This is South America for god sakes STEP IT UP! I did not enjoy the fact that in between transitions of the countries, you can hear the loud music from the kitchen inside of the dinner room. It was overbearing and at times we could barely hear what was going on on the videos from the projectors. I know this was a long review but I’d like to be absolutely honest please do not waste your money here. If I could dispute this charge I would, but I understand everyone deserves fair chances. Would not...
Read moreI came here with my partner mid February for the South American Passport experience. Both my partner and I are very familiar with Latino cuisine all around including South America. In all honesty the atmosphere is great (hence the name of the place). The opportunity to interact with others at your round dinner table can lead to unexpected friendships as well (which I would recommend the hosts play with more. It’s nice when a host can help break the ice between strangers to get convos going). I do have to admit though I was very much let down with the choices for the courses. Being Colombian, I expected something impressive with the price being charged. Colombia was basically just a small appetizer of pan de bono which was good but the main dish was a serving of ceviche. Colombia does make ceviche but it’s nowhere near our top 5 dishes nationally. Brazil was a serving of top sirloin steak marinated for a couple of days. Don’t get me wrong, the dish was good, however I grew up in a city dominated by Brazilians and we all know that Brazilians would much rather present Picanha over a top sirloin when choosing meats. Although Picanha is technically sirloin cap, I don’t think they had they right cut of steak to consider it traditional Picanha which would’ve went well with something like farofa. If not, they could’ve went with Feijoada as a dish instead. A few other countries had good plates but the issue was that EVERY single plate was seafood except Argentina. When it costs $250/head, I feel like the establishment should have more variety than just straight seafood. It’s not considerate for those like my partner who aren’t into seafood and shellfish, although I did enjoy the seafood myself. I love the idea of this place, but my honest and genuine suggestion to the owner is that they strongly reconsider their dishes and research much more on each nation. I would even suggest the owner take a quick trip through some of the countries in South America to get a more refined idea of what is popular in each Latino nation. The ambiance is there, but much more research needs to be done when picking dishes. I did book this dinner with a coupon though so I guess I can’t complain there. I’d only return if they ramp up the WOW factor on their choice dish and how those dishes are artistically presented in person. It wasn’t a horrible experience, but wasn’t anywhere near the best dining experience I’ve ever had. It’s a so-so kind of place with lots...
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