It really does take one bad experience. I love the Black Market at this venue but whoever is running security here needs to fire at least one guy. We went through the second floor patio because last year battle of the bands voting was in that area. There was NO signage indicating we shouldn't go through. So me and my group walked in, another small group behind us. Some security guard immediately started screaming at us, accusing my boyfriend of trying to be "slick", and putting his hands on him to throw him out. He just kept screaming, like an absolutely sociopath. I tried talking to the other security guard nearby but the first guy was so riled up and I was chaperoning my teen cousin and trying to keep him safe so I wasn't able to get much of a word in. The first guy hauled us out and when I said he simply should have been polite, he just kept screaming DON'T GO WHERE YOU'RE NOT SUPPOSED TO (without...a signage? To let us know?)

This was bad enough but he pointed us out to the people at the front, still screaming at the top of his lungs. The front staff started barking to get out while I was trying to say, next time, just be polite. Seriously, be kind. We genuinely just wanted to know where the voting was. But he got the front security so riled up that we just left, again, mostly to keep my underage cousin away from the screaming security.

This is unnecessary, it is threatening, and it's really gross behavior. Even more so at an all ages event where a MINOR was present. How lackluster is your security training that you don't understand to SPEAK to people first? How do you not understand deescalation techniques and you leave it to the frightened, paying patrons to modify the behavior of unhinged security guards?

I don't particularly feel safe coming back to this venue. The alt scene in South Florida is a wonderful community, I hate to see it ruined by people like this. I hope this venue at least apologizes and addresses this behavior with the personnel. This is not how you treat another human being.

Edit: for the record, Revolution Live ignored multiple communication attempts, including an Instagram DM and an email. Your safety is not a priority at this venue 🤷‍♀️ Which again, is sad, as the talent that's poured into it is truly special. I hope better venues pop out in time.