Burger King — Restaurant in Fort Myers

Worst Burger King experience I've ever had. Went inside to order with my family. A young man told me he was going on break and they were short staffed so they had to close the whole restaurant for half hour. It was 5:30pm the basic food rush hour. So he said we could use the drive thru. I spent 20 minutes explaining my very simple and basic order to the drive thru clerk. When he repeated my order he got it wrong so I corrected him but he still didn't understand. I asked him if I could drive up and explain to him why he was getting my order wrong. I was basically just asking for a chicken sandwich without mayo and he couldn't seem to comprehend that very simple order. I asked him politely again to have no mayo in my sandwich and he told me I need to go somewhere else. Followed by a long awkward pause I then asked again if he had my order and be told me NO go somewhere else. So I pulled up to the window and said ok now I'm somewhere else what would you like me to do now? He gave me a fighting gesture signifying he wanted to fight me LOL. Meanwhile there were 6 other cars waiting for their order. He then started talking to the guy in the kitchen that was supposed to be making the burgers and they both stopped what they were doing and were trying to come outside to fight me but the door was locked. LOL. both of my sons were in the backseat dying of laughter with me and that's when i explained to them that the Burger King is dead and these morons have taken over the castle. I hope the manager of this restaurant will do something to fix this problem. Get rid of that drive thru clerk and hire polite and kind people. I am never going back there again until...

NO RECOMMENDED FOR BREAKFAST, EMPLOYEES ARE STILL SLEEPY.

Ordered one #3 meal, one #6 meal and one ultimate platters and asked one cup of hot water. They gave us coffee first, and lids were not closed properly, that's fine because I found it and I closed properly. Few minutes later, our order were ready without hot water. And server took one of the clear frost plastic cup and put hot water in that cup. That's not right, hot water should be in a coffee cup, not flexible plastic cup. It's too hot to grab a cup like that, and it's not safe with hot water in that kind of cup. My wife complained them about it, but they said it's only cup for water. We asked empty cup and got cold water instead of hot. I got my burrito and there was no salsa sauce on the side. So I went to the counter and asked for salsa sauce. They didn't even know what I was asking. And she sneered in front of me. I still don't know what made her sneering. I ignored that anyway and I pointed screen that shows the salsa sauce in the cup. I told her that's what I want. She was still laughing like sneering and she asked to someone about the sauce and someone grabbed two packs of salsa. This is what's wrong and failed.

1.Hot water in the unsafe plasitc cup 2.Very rude by sneering 3.They do not know what comes with it

That's why I didn't go BK for last 3 years The next door with chicken is 500 times better than here for quality and service,...

Cashier robbed me of my order.

Details are as follows since I was (once) a regular customer. I gave this lady who was taking my order 4 coupons. 1 x Chicken fries w/ Large fries 1 x Chicken nuggets w/ Large fries 1 x 2x Chicken sandwich w/ 2x small fries 1 x 2x Bacon cheeseburger w/ small fries w/ small drink

After giving these to her and processing my order as usual she asked for a name to put on the receipt and all.

As I waited for my order I found it strange that I was not given my small soft drink cup, and I waited until my name was called which already then presented another issue, I stood there and waited until I caught her attention since she was missing my honey mustard sauce and my small soft drink cup.

After I finally received these I finally went on my way until I realized too late what happened, the lady forgot my small fries with the 2x bacon cheeseburger, and so I checked the receipt that came with the bag she handed to me.

She did not process my 1 x 2x Bacon cheeseburger w/ small fries w/ small drink order, in fact, she stole it from me and I was even wondering why the charged price was so low.

tl;dr I was robbed of my order as I'm posting this review and there's an employee who pocketed a coupon for themselves instead of putting it in my order as part of their job so I can be...