Orlando Cat Café — Restaurant in Four Corners

Very, very strange owner and somehow even more unprofessional. Nice food and a nice experience unless you’re adopting. My friend and I were both looking to adopt and a volunteer said herself that the owner wants people to struggle/show their dedication to adopting by calling multiple times/showing more work. Found the most wonderful cat who clung to me. Worth mentioning multiple volunteers/staff came up to me to say he “picked me.” Had an old cat that died a year ago who lived to 18 who went outdoors in our screened in porch. Circled on the paper that the cat would be primarily indoors but can go outside. Jessica, the owner, called to tell me my application was rejected for this reason. Before I could even explain this, she continued “You don’t know how cats work. Cats can’t go outside. It’s dangerous and they can get hit by a car and die,” to which I responded “Yes, I’m aware as I’ve had a cat before.” She told me I could contact the shelter even though it “wouldn’t make any difference.” Upon asking for the number, she hung up on me. Had a relative contact the Cafe because my friend had to do the same (my friend’s parents are divorced and she wrote on the form that one of her parents owned a dog, but it would never meet her cat and still Jessica insisted on documentation of vaccinations, etc. until her mother finally said “Hey, I’m not confortable with this,” after asking my friend to reach out to her other parent). After contacting the shelter who said they never received my application and after another few phone calls, the ASPC declared Jessica had said I “wasn’t a good fit because if the adoptee doesn’t get along with her, it won’t get along with the cat”/“personality differences between her (Jessica) and I.” Shouldn’t the owner want pets to be adopted into good homes? The shelter told me that I would not be able to adopt without her approval, which makes me question why Jessica would have me reach out to them in the first place, but I guess the answer is clear, for why I cannot say. I do not know this woman, have never spoken to her before, but I can say with complete confidence every negative review is about her. I called several more times, emailed, left a voicemail to try to understand what the real problem was but all of my calls were declined. Not much of a person, really. Even my email this morning with my animal’s vaccination record was ignored. My friend called and it was answered immediately. I hope Four goes to a happy and loving family. Do not come here if you want to adopt, go to a shelter in need. Really devastating, horrendous experience and before Jessica replies, you’re so welcome for this review, albeit a...

I was DRIVING to pick up a cat my application was approved for DAYS in advanced when they sprung on me that I couldn't adopt the cat any longer because I had a previous adoption on record.I had the whole home ready for this cat bought a carrier, made it a cardboard castle by hand, and bought a 700$ robot litter box. You can imagine how traumatizing of an experience this must have been. When I was 20 years old and I adopted a cat and had her for two years before my living situation caused me to rehome her. I gave her to a very wealthy very kind friend of mine and her family had watched her while I was out of town so I knew it was a good fit. Let me stress this was the hardest decision I've ever had to make, I was broken over it. I am married, I am in a good place in my life and I wanted to give a cat a great life. The way they spoke to me on the phone was unprofessional and accusatory with no empathy to the fact that I was about to pick up a cat that I met and have a connection with. I basically gave up over the phone because I felt so emotional having this back and fourth, but I decide to track down the current family of the previous cat and I get in touch with them despite us no longer knowing each other or even LIVING IN THE SAME STATE. Then I give them all of that information and they decide it's not good enough it would be too hard to reach out to them and get that information despite them asking me for it less then 24 hours before. I was told "you can adopt at a kill shelter and save a life" that was the condolences I got. There was nothing in the application about previous adoption, they never pick up the phone, and they don't have any real policies in place just if they don't like you you're out of luck . What they did to me was cruel and I hope I can save someone else the heartbreak.

UPDATE: No where on the application was there anything about previous pets I hope in the future if you require that information you put it on the paper application. Which you called and approved our application hence me having a pick up time for this cat. It would have saved us both time and me the disappointment. When you did ask I got the contact information and spoke to the SPCA they were very kind when i called and basically threw you all at orlando cafe under the bus by saying it’s up to your discretion whether YOU wanted to pursue the information or not. When we finally got into contact with you avoiding our calls you said “that would be too much work to get into contact with the new owner.” despite that being your job. You all are sick for trying to spin the story instead of learning and growing from this...

I’m a little dissatisfied with employee interaction. Let me break this up, the coffee shop and the employees very delightful and very good coffee. MY dissatisfaction is more directed to the one lady in the kitten room I didn’t get her name but for description of person that made my visit disappointing she had a black bob cut with 2 blonde streaks in the front a little bit heavy and somewhere in her mid 40’s.

I went here with my son who is 17 months old at 2pm on a Tuesday, and my 17month old son lasted less then 10 minutes before the said person above basically said if my son was going to be loud like he was for a 17month that he would have to leave the room!! He wasn’t chasing the cats or doing anything that made him a liability of getting scratched he was just being A NOISY 17month old toddler. I am disappointed because I feel like because of his age he was automatically targeted as someone they didn’t want near the kittens, the person above didn’t even give him a chance, I mean I don’t know any kid yet alone toddler who wouldn’t be a little excitingly loud being in a room full of cats which he loves since we have them at home. My advice if you want the full experience avoid coming here with a toddler because I wouldn’t want you to feel like your being targeted because of your toddlers in ability to control their excitement and being a little on the loud side. The only reason I’m giving a 3 star is because for the 10 minutes I got to spend in the kitten room before being told to go out because of my son I saw a glimmering shine of my sons eyes as he got to experience a room full of animals he loves, which that memory I’ll cherish however I will not cherish the fact that we were told to leave for MY 17MONTH being exciting loud. If there were a crowd of kids there they would have been louder or even if the room had a decent amount of people in it, it would be twice as loud then the noise my son was able to produce. Please be aware that although this place states they are kid friendly they quite literally mean kids not toddlers or anyone that doesn’t quite know how to contain there excitement. Maybe I’ll try again when my son is older but at this point I’m fairly certain I’d need some major...