Arby's — Restaurant in Franklin Township

I'd give a 0 if I could! I ordered 1 beef and cheddar and 5 slider sandwiches for my kids along with fries, and I got home to 0 SLIDERS! I called and got the store manager "Jenny" who was as RUDE as they come! I wanted to know how they could forget 5 sandwiches! She told me if I continued to raise my voice to her (1 I'm moving so there is an echo in my house, and I was angry) that she would hang up on me! WHICH SHE DID right after I told her I'd contact her corporate office! I then call back bc I've now wasted $27 on food I didn't receive and she answered the phone "are you ready to calm down?" HELL NO! She claims she didn't know the corporate number or the number for the regional manager, so I figured I'd start here. Check your food folks, the service is beyond deplorable. Hope this reaches someone above her and teaches her how to work in...

Stopped here to grab a quick sandwich and mozzarella sticks and was not pleased at all with the food. The people over all were nice but seemed a bit unorganized. They pulled us forward because they were waiting on our mozzarella sticks and when we got them only 2 were fresh out of the 12 and they tasted burnt like the oil was old. I am super glad that I check all my sandwiches from most restaurants. When I turned my sandwich upside down the bun was covered in mold. HIGHLY unacceptable because this can get people sick. Will not be returning to this Arby's ever again and will be submitting to corporate as well about the food standards. Have seen some bad reviews of food quality so would not recommend until...

Utilized the drive through for a quick small dinner after a busy, long day. What a disappointment. Food was cold, fries were dry and stale, sandwich looked as though it had been assembled by throwing the beef from across the kitchen, and the drink was filled to the brim with ice to the point that there was no rattle in the cup. I was the only vehicle in the drive through, there were no customers that I could see in the restaurant, and it was made quite apparent by the quality of the meal that the staff was irritated to have to deal with a customer. Although their behavior face to face...