Hot Breads — Restaurant in Franklin Township

These guys are biggest thieves. Avoid these people at any cost. We bought a groupon promotion of get $30 worth of bakery items for the $15. We ordered a birthday cake for our daughter. My wife place the order at the Dayton, NJ store. Whoever took the order confirmed that the cake will be decorated including the toys according to the design she had selected. Today, I picked the cake and went home. My wife checked the cake and found that the toys are missing in the cake. She called them and agreed that this was their mistake and asked us to come back to the store to get the available toys. When I went back again and noticed that, they did not have any good toys at all. It was very disappointing. Wast of my time. Then I asked them, why coudn't they inform us before I pick the cake?. They said, that's what they will do as they did not have the toys that my wife selected. It's a biggest mess by decorating the cake with a not suitable toy and it looked awkward. The sales girl and the owner were shouting at me as if they are doing a biggest favour to me by giving a replacement toy. My daugher was very much upset and they made her crying on her birthday. It's a shame on their business practice. I am sure they would not do the same to an american who places a cake like us. These guys are biggest racists and they don't treat the people well who...

Being from chennai , hot breads is always our fav shop. BUT NOT THIS ONE. I mean their Edison store is one of my fav places to eat and hence tried this branch … it was just awful ! We went there for a quick evening tea/snack and it was really bad ..

Coffee and tea were tasteless and full of water . My wife couldn’t drink one sip of tea . It was like hot water and they advertise it as Masala chai . After that we ordered veggie puff and I swear - it was one of the bad puffs I have eaten in my life . Something wasn’t right . After the first bite , it smelled like egg/ or something which wasn’t right . Probably it was old and they reheated it. Absolutely no customer service or apologies . The guy just took away the puff and threw it in garbage . Parking was tight too .. and there weee 2/3. Chairs to sit and eat inside ..

Will never go back again to this franchise : I still love Edison branch and will always be their loyal customer

Positives - area / location / 🍞 and cakes

Negatives - everything except cakes . Customer service was poor / worst tea coffee / no...

Hot Breads is a fantastic bakery that offers a wide variety of pastries and baked goods. One thing that really stood out to me about Hot Breads is their commitment to offering a great selection of vegetarian options and eggless pastries. As a vegetarian, I really appreciate this and it makes me feel welcome and included as a customer. The pastries are absolutely delicious - from the flaky croissants to the rich chocolate cake, everything is made with high-quality ingredients and great care. But it's not just the food that makes Hot Breads such a great spot - the people who work there are wonderful as well. They're always friendly and welcoming, and they really go out of their way to make you feel at home. Whether you're a regular or a first-time customer. All in all, I would highly recommend Hot Breads to anyone looking for delicious pastries and baked goods. Whether you're a vegetarian or not, you're sure to find something you love here. And with such great service and friendly staff, it's really the perfect spot for a sweet treat or...