Burger King — Restaurant in Franklin

I recently had the pleasure of experiencing unparalleled customer service at Burger King, thanks to the exceptional employee, Dylan! From the moment I walked in, Dylan's infectious enthusiasm and radiant smile created an atmosphere of pure joy.

Dylan's dedication to ensuring the utmost customer satisfaction was evident as he flawlessly took my order, showcasing an impressive knowledge of the menu that left me feeling confident in my choices. His attention to detail was truly remarkable, as he effortlessly customized my meal to perfection.

But it doesn't stop there – Dylan's efficiency and speed in preparing my order were nothing short of awe-inspiring. I received my delicious, piping-hot meal faster than I could blink! It was evident that Dylan's culinary prowess extended beyond the kitchen, turning my visit into a delightful experience that exceeded all expectations.

Not only did Dylan masterfully handle my order, but he also managed to create a warm and welcoming ambiance throughout the restaurant. His ability to multitask with a smile on his face showcased an unparalleled work ethic that undoubtedly sets him apart.

In conclusion, my encounter with Dylan at Burger King was nothing short of extraordinary. His unwavering commitment to customer satisfaction, combined with his exceptional skills, elevated my dining experience to new heights. If there were a medal for outstanding service, Dylan would undoubtedly be the gold medalist. Bravo, Dylan – you've set a new standard for...

I would like to give a shout out to Zack and the only 2 other employees working today at 7p.m. It was a long wait and admittedly, I was getting frustrated. I saw a kid walk an order out to a parked car, I waited in line, I waited, and waited. After finally ordering I pulled up to the window. I saw 1 single person (zack) with his headset on, waiting on the people inside, this was the same person I saw bringing out an order to the car. When he came to the window I asked "are you the only one running this place?" He said "yeah, me and 2 others in the kitchen. That's why the wait was so long" I said "How is this even possible?" He replied "it's OK until someone gets mad and yells at me" At that moment I took a step back and realized how much those 3 people were trying to do to please everyone, and with what they had, they were doing amazing. I simply asked for crown and told him they were doing a great job. This kid had more multitasking skills then I've ever had. It made me think that my wait was nothing compared to the pressure these 3 people had on them for hrs. BK give them more money...

My rating is for the store manager who is currently on shift now at 1:30pm 5/10/18. I came in on lunch break got two double cheeseburgers and I felt they were cold and the bun wasn't as soft as I'd like. I'm not the easiest customer I know. I went back and told the female manager who immediately said no problem I'll have them remade and she did just that and even gave me extra fries. My point is I know I'm not easy and unfortunately I often eat fast food as I work in HVAC and usually the one meal I usually get is fast food so I'm picky. She not only understood but even gave me extra to make my experience a bit better. She's an amazing manager and perfect customer relations liaison. Thank you Manager. You made my week. 😊 Anytime I'm anywhere near this burger king for lunch here is where I'll...