Wendy's — Restaurant in Franklin

Wendy's? More Like Woeful's: A Ballad of Burger Betrayal I ventured into a Wendy's today, lured by the siren song of juicy burgers and steaming fries. My stomach, fueled by dreams of melty cheese and crispy potatoes, practically did the Macarena in anticipation. Oh, how sweet was my summer child heart. What I received was a culinary tragedy that would make Gordon Ramsay weep into his pocket square.

The fries, those pale, limp excuses for golden goodness, looked like they'd taken a wrong turn at the tanning salon and ended up in Siberia. The container barely housed half a portion, each fry resembling a shriveled mummy finger, cold and devoid of any life-giving grease. Each bite was a symphony of sadness, a dry, cardboardy concerto that left my tastebuds begging for mercy.

And then there was the burger. Imagine, if you will, a desolate wasteland of dry, puckered beef, resembling a sun-baked roadkill more than a juicy patty. The cheese, a plastic rectangle of defiance, sat atop this parched landscape, refusing to melt even under the withering glare of the heat lamp (if it even existed). Each bite was like chewing on a dusty encyclopedia, the only moisture coming from the tears welling up in my eyes. This, my friends, was not food. This was an insult to the very concept of burgers, a mockery of everything hot and juicy promises.

Where was the sizzle, the steam, the glorious symphony of molten cheese and sizzling meat? All I got was a cold, sad symphony of disappointment, conducted by a fry cook who clearly mistook a spatula for a shovel.

Wendy's, you should be ashamed. You took my money, my dreams, and spat out a culinary nightmare. Your burgers are a lie, your fries a crime against potatoes, and your hot and juicy? More like cold and crusty. I leave you with one parting word: shame. Shame on your cardboard patties, your frosty fries, and your false promises. You've...

We were traveling from Gatlinburg, and decided to stop for breakfast at this Wendy's location, unfortunately our experience was something less than desired. We sat at an empty drive thru at 10:10 in the morning waiting for a greeting on the telecom. No greeting came. We said 'Hello' and waited until 10:20. Finally we pulled to the window to see another car just pulling away. We wait by the window until almost 10:30 before anyone came to the window. We didn't see anyone and tried calling out. Finally a tall portly bald man came to the window to scold us on how they were preparing and that saying 'Hello' into the telecom wasn't going to make them go faster and especially with a customer in front of us. First off no one said anything to us back, no 'Hold on' or 'Just a moment' nothing. So how would we know anyone heard us at all. Plus we can't see around the corner to see someone at the window, from our perspective the drive thru was empty. But essentially: 1. You couldn't be bothered to say anything despite admitting having heard us. 2. If you've worked in fast food (which I have) you can most definitely help a customer at the window and still take the next order. Its necessary to get the line thru, and more importantly you had only two cars to deal with including us, so your grumpyness and laziness has nothing to do with us. This experience is based of the unfriendlyness of this particular employee. Hopefully he can be trained in customer service and multitasking.

Take it from the Sonic down the street, which had a much longer line. As soon as we pulled up 'Just a moment, Ill be right with you to take your order' not so hard to...

I want to bring up somthing that really got to me because of the pure rudeness from the manager Tim Mellor) of our local Wendys... I went there a few days back at 850. I sat in line behind a truck for several mins when the line finally moved forward. I get to the speaker and the lights get turned out at the drive thru menu with nobody saying a word thru the speaker so I pull around where I set for several more mins waiting for the truck in front of me to get his food... The guy gets his food and I pull forward to the window where the manager clearly looks at me and locks it while I set at the window... I sat there for about 15 mins thinking well maybe they are busy in the back but nope they where closing and clearly not going to open the window and say we are closed..... Now for the big part... It was 9 and the Wendys store hours online and on the drive thru is 10pm.... This was pure BS and I am putting in complaints with corporate as this guy who manages this Wendys is not suitable to deal with public if he can't even let me know they where closed and why!! There where other in the drive thru behind me having no clue either why they where not answering and letting people sit there ignoring them.... I didn't have to wait as long as I did but I was pretty pissed wasteing 30-45 mins while they clearly knew I was trying to get service and there hours show open... How hard would it of been to open the window and say sorry we had to close early or somthing... This manager need wrote up cause public does not deserve this...