Wendy's — Restaurant in Frederick

Well just had another pleasant experience at the good old Monocacy Wendys, i ordered a pretzel baconator combo, single patty with no salt fries, fries were covered in salt, and veey cold, the burger was a double, when returning it was a different person taking my order then 10 minutes prior,he told me they don't sell single pretzel baconators there, which is just not true because igot one there just a few weeks ago, and that his boss tells them only to see doubles, this is a problem, i work in customer service in food, i know all about upselling, but when somebody just don't want something you can't firce them to give it to you, not to mention he said "first of all my manager Michelle tells me to only sell doubles" well your manager is wrong, if you sell singles abd that's what i ordered, thats what i expect to get abd pay for, they charged me for a double, and when returning the guy slammed the window in my face and just wouldn't return to refund my money, this type of behavior is unacceptable, not to mind you i have a negative experience almost every time i go there, I'm actually surprised when they're nice, get it together because you can't...

Not impressed at all, and this is coming from a food service worker with a pretty decent tolerance for mess ups, having said that went through the drive thru ordered a pub chicken sandwich and a side of fries. Fries were ice cold mostly still frozen in the middle, so I park go in 3 employees at front counter not a single hello what can I help you with no nothing even though all 3 look directly at me ones busy talking while the other is literally leaning against the counter staring at me still no acknowledgements. I loudly speak up up so they have to speak to me .fries get replaced open sandwich and instead of beer cheese its covered in mayonnaise and a giant heaping pile of slop thrown together breads mushy from being covered and wrapped in mayonnaise as well as still having onions even after specifically requesting it not . When I called to speak to the manager as soon as I started to explain the situation I'm greeted with a loud huffy from the other end of the phone.once done explaining the only response from so called manager is uhhh well... at that point I told her dont worry about it and hung up will never...

Today at about 3:30 p.m. I went through the drive-thru and ordered a taco salad and two jr. bacon cheeseburgers the total should have come to roughly $12 plus tax. $6.99 for a full taco salad and $2.49 each burger. The girl tells me that it's going to cost $20.19 I said how did you come to that and like a stupid fool she says "well it's on my screen so I don't know what to tell you". So I left. She was just another moron millennial white piece of trash that demands $15 an hour because they think it is owed to them. Stupid idiots can't add 2+2 Normally I don't let stuff like this bother me but it is now 6:45 in the evening and I'm still mad about it. As far as this Wendy's in Frederick Maryland on Monocacy Boulevard you can stick it where the sun don't shine, or hire some help that has half a brain. Or in this day and age just a 1/8 of a brain would be nice. Tell that b**...