This is genuinely one of the most disappointing experiences I’ve ever had at a restaurant. Looking at the reviews and the ratings you would naturally think this place would be absolutely incredible and worth while right? No. From the moment I walked in I was greeted by nobody, presented with an extremely cramped, unclean, and awkward and uncomfortable environment. Every table was filled with dishes from past patrons and my party of two were forced to seat ourselves at a table for five. The only other option was a two person table crammed so tight that my chair was shoved into the back of another table occupied by people. Instead of them cleaning up one of the other tables, we were rudely moved and forced to sit in between two other tables that were occupied with no room to sit, talk, or move our arms. The service was really unfortunate. When coming to a place called “Crazy Dumpling” you would naturally want to try the 4.4 out of 5 stared dumplings right? My girlfriend and I got three orders of dumplings; The soup dumplings, the pork dumplings, and the house special dumplings (which was just shrimp and pork assorted dumplings.) The older woman who was taking our order glared at us, and extremely rudely and judgmentally said, “ really that’s it? You’re only getting 3 orders of dumplings really?” She huffed and puffed and walked off. When these dumplings came out I can genuinely say these were the worst dumplings we have ever had. Every single one we ordered pan fried. But when they came out they were mushy, alarmingly watery, and tasted not so good. I genuinely wish there was a redeeming quality for this place because we wanted so bad for this to be our new spot that we went to all the time. Unfortunately I can guarantee we will never be coming back or ordering again. Honestly, I will make an effort to tell anyone that says they’re going to this place, not to go and go somewhere else. After we left my girlfriend got sick and began throwing up everything we had eaten. All of the dumplings tasted like cloudy dish water. The unpleasantness of the dining area was insane. Silent, awkward, and no music at all. It felt like nobody in there was allowed to talk because they would be speaking to everyone in the establishment. When we were rudely forced to sit at the worst placed table, there was genuinely no other way we could fit so she shoved my chair into the walkway and did not even think to clean off one of the other tables. She didn’t have to clean off all of them, she could have asked us to wait one second and cleaned one of the ones off that was placed somewhere that wasn’t directly in someone else’s back, face, and...
Read moreI have been wanting to try this place for a while now as I have always had a fascination with Chinese dumplings, but I definitely regret my decision now. Let me start with the good part first. The food actually tasted delicious and authentic; however, the service and the atmosphere was very much lacking, in fact, some of the worst I have seen in a long time. The server was not courteous and made many mistakes. I ordered four items and only received three yet all four items were on the final bill. One of the main things I came for, the steamed dumplings, I never received. I received no plates or silverware, the tables were dirty and in disarray, and the floor was messy. It has the potential be a very charming place , but sadly such was wasted. And it wasn't all the servers fault as a person who appeared to be the lady owner was also very unprofessional. She brought my steamed buns to the table on a small plate with all of them turned topsy turvy and basically shoved the plate at me. She probably trained the server! They appeared to be busy not only with dine-in customers, but also with takeout orders. Their problem was not having enough employees to properly run this establishment. I could on with several other problems which occurred during this visit, but I believe you already get the idea. Personally, I would much rather go spend my money at the nearby Miso Asian Grill & Sushi Bar which has excellent food along with exceptional, unwavering service...
Read moreTerrible service, okay food. It was clear that the primary waitress had no experience waiting tables. My girlfriend and I initially ordered two small appetizers to share along with waters for each of us. The waters never arrived, even after both appetizers until we flagged down the waitress and reminded her that we had asked for them.
After giving us our appetizers the waitress took our menus. We were a little confused since we had yet to order entrees, but we assumed that our waitress would come back and we could ask for another menu then. We were wrong. We finished our appetizers and waited for about 15 minutes for the waitress to check on us and she never did. She never came to ask how the food was, to refill our waters (which were empty), to ask if we wanted to order anything else, or to even give us our bill!
After those 15 minutes we gave up and walked up to the register where the female waitress simply stared at us before blurting out the price of our bill. Apparently she just expected us to know to come up to the counter and pay when we were done (but we weren't, we still wanted to order more food)! Which we didn't by the way - we instead just paid the bill and left.
Overall, the food wasn't terrible. The beef and onion dumpling was actually quite tasty, but was overshadowed by the abysmal service. If you plan to dine in here I would advise against it. For takeout you might be okay though the menu is hit or miss as our other appetizer...
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