A Sack of Potatoes 一袋馬鈴薯 — Restaurant in Fremont

This venue is a victim of their service & capabilities. The food, especially the sauces, were quite well made, well-seasoned and tasty (unagi bowl & curry shrimp bowl were ordered). But ... We ordered based on the photos on the menu.

Food: Now I'm not so naive that I expect the food to be a perfect match of the photo; however, there was a radical difference. The unagi in the photo was swarming the bowl, looked well cooked and crispy. The unagi I received in the bowl was undercooked, chewy, filled with fat, and there were only four tiny little strips. The sea weed and veggies were also barely existent in the bowls, while their picture also showed huge portions. The shrimps had their tails and shells on, and were cleaned poorly. This is clearly lazy preparation. Which baffles me, because -

Service: It took 42 minutes to receive our bowl. These are food items that cook in under 5 minutes. And still, will all that time, they couldn't cook the proteins properly, nor could they clean them properly. The bowls were served with clumpy & sticky rice, which is normally fine; however, very difficult to eat with forks, as the clumps simple fall off every load. I asked for chop sticks, as would be standard with any unagi bowl, as well as making it easier to eat; but they were unable to provide any. It also took 36 minutes to receive our lemonades, which were loaded with sugar. I definitely couldn't make it past the halfway mark they were so sweet.

Atmosphere: Very loud, very noisy. Often difficult to hear, and often painfully loud. It kicked off my tinnitus something fierce. Upon entering, I was eagerly searching for a handicapped seat, as I am disabled. It was a struggle to get to the restaurant entrance, as you have to park in the back and walk all the way around to the front. As this point, I could barely stand and was shaking. I saw that there were two patrons sitting at the handicapped table, with no visible disabilities. I had asked them if I could sit, and they simply stared at me, watching me struggle, until I was forced to find another seat. I made it very clear to them and to the restaurant staff that the handicapped table was needed, and being used by patrons who later clearly had no issues ambulating. But, they absolutely did not care.

And lastly, they have a fantastic selection of books on their shelves ... if only they were real. They actually spent money on fake books. It would have considerably improved the atmosphere while waiting nearly an hour for our food, if they had just thrown some cheap leftover books on the shelves.

In summary, good sauce & seasoning on the proteins, but a lazy, inattentive staff that takes forever to make simple rice bowls. I most certainly will not be returning here. It's not worth the wait...

I had no idea what to expect when a friend suggested we try this new place out called "A Sack of Potatoes", but was presently surprised by the whole experience. The interior was very clean and nicely decorated, and the staff was very friendly. Ample seating considering the layout, but only 1 bathroom. We stopped in just before 9pm, which we later found out was their usual weekday closing time, but they still let us order food and stay for a reasonable amount of time.

I ordered the popcorn chicken which was delicious and at the right level of tenderness. My friends thought the outside coating could be crispier, but I thought it was fine. I cannot personally comment on the Eggette ice cream or tea drinks), but our group was very happy with with the quality and taste. The price of the food is comparable to other boba/milk tea places. I will definitely be stopping by again to try their Signature Steak Combo Cup - looks super interesting!

UPDATE 10/2019: Stopped by a few more times and got to try more of their menu. The Eggette Ice Cream presents really nicely and is tasty, but the Egg waffle was crispier than I expected. Waffle fries were cripsy and tender, but a bit oily and pricey. Had a piece of steak from their signature cup and it was surprisingly tender and flavorful.

I highly recommend their signature fruit teas as they are super refreshing have a good amount of fruit slices inside. Has a good balance between sweetness and tea flavor. The only downside is how large it is! Best when shared with a friend.

It's hard finding a clean table when it's really busy, which is an inconvenience. I'm torn between a 4 and 5 for this very reason, but for now it will...

I have to admit that I was excited about trying this place based on the name. I had been waiting for it to open and was very curious about. I went in on a Tuesday evening at 5 pm to test out a couple of items and the place was full. It is an inviting atmosphere and there were people at every table that gave me hope about what I was about to try. There was was no line and the friendly cashier made a couple of suggestions that I decided to try.

I ordered the Signature Iron Platter Potato Fries and the Signature Fried Potato with Prince Noodles. Both items were $7.00. The Fried Potato with Prince Noodles was delicious and the reason for getting at least 2 stars here. If someone where to ask, I would recommend these. The Iron Platter Fries were expensive, soggy, and lacked flavor. You do not receive any more fries than a medium fry from Carl's Jr. next door and those cost less than $2.

So I am 50/50 on the items ordered. The reason for the lower stars was the wait time. It took 27 minutes to receive the 2 items that I ordered. While waiting, I figured out why so many tables were full. Everyone was patiently waiting for their order. When you see the title of the restaurant, you expect small portion potato items. The menu seems more focused on fruit drinks, teas, and the such. I feel like this convoluted menu caused the service to be incredibly slow as they could not focus on a few items and do them well. I would hope that over time they will get things worked out and be able to speed things up, but this was not a good start for...