Let me start out saying I had been craving burger King for a few weeks before I caved in and stopped after work at the Fremont Michigan location around 10:40 pm last week. I should have kept driving..
The original chicken sandwich I ordered had clearly been held in the fryer with prongs... one end was cold and soft, the other end piping hot, dripping with grease and cruncy. I almost liked the crunch but the grease taste over powered the chicken. I also ordered heavy pickle onion and extra mayo. Everything was in the center of the bun that was a little stale and hard on one end. clearly it had sat out for a while as well and instead of tossing it they used it..
The whopper I ordered with extra mayo. The bun was the same, stale. The patty was old Luke warm and rubbery. Clear sign it had been sitting in the plastic bin warming for way longer then the time allowed. Most the onion had no taste and were listless... tomato had a very odd texture....
The fries, what I had craved the most were room temp and rubbery. .....
I used to run a burger King in Lansing. We had timers on all our food to ensure freshness and quality and I clearly remember what a burger should taste like and how a chicken sandwich should taste even after sitting in the bin for close to the max time. I'd only ever stop here again if I could make it during lunch.
Window service was...
Read moreWent to the restaurant drive thru. Waited 10.minutes to order. Paid for our food and waited another 10 minutes asked to pull forward as our food was not quite ready. We pulled forward for 20 minutes called the restaurant and they said our food was done and that it would be out shortly and then waited another 20.minutes to be told we needed to move forward again as people who were behind us were getting food and they still didn't bring us our food needed to get out of the drive thru. We let them we are done waiting and will not be moving unless we get our food or our money back as this was crazy. We ordered 1 burger combo that is it. We were told by th e punk kid we will not be getting nothing with that kind of attitude and so we could leave. We mentioned to him either we get food, our money, or we would call the police for stealing our money. We waited another 15 minutes for another employee to throw 15 dollars at us and tell us to get out of the line and quit...
Read moreguy behind me in line was greeted and served before me for some reason. after sitting and waiting for my food, i was given very soggy lukewarm sandwiches. i ordered online and suspect the food was done before i arrived but the extra 15 minutes of just sitting there while a guest who arrived after me got served before i even got a hello probably contributed to the sogginess. it looked like one sandwich had half a chicken patty but maybe thats how its supposed to be made. they didnt give me a receipt or ask about one either, i suspect they didnt want me to leave a review. i am disappointed in so many ways from...
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