Update: I cannot express how disappointed I am of this restaurant. Tonight, my guests and I had dinner at this restaurant. We ordered 3 main courses and when we went to pay the bill, we found the receipt much higher than anticipated. Upon closer inspection, we found they added another course to the bill. When confronted, the waitress said to the manager responsible for the bill, "I ALREADY told you NOT to add this to their order." The waitress apologized and removed the FAKE order but the manager was silent and was most likely ashamed for getting caught. This is NOT how you do business. Cheating a loyal customer is NOT a sustainable business practice. This will hurt your business in the long run. If this business is willing to cheat a LOYAL customer who has come to your restaurant for YEARS, I cannot fathom what goes behind in the kitchen and what ingredients go into the food, as well. This business has lost a loyal customer and I hope this will be a good learning lesson for them.
My 5-star review from 8 months ago: Whenever I visit my family in California, we always eat here. Food is excellent, especially their soups and prices are reasonable. Friendly service makes this one of my favorite...
Read moreUmmmm.... where do I start?
I understand cheap Asian food is typically associated with poor service, but this place provides worse than poor service. What's the word that I'm looking for? I'll just be polite and say it's one of the restaurants with the worst customer service that I have been to. And I have been to more than a few restaurants.
Food came out quickly (hence the 2 star). Unfortunately great speed did not come with great food. Except for the white rice everything else was bathed in oil. There was a thick coat of sheen on stir fried flat noodles and stir fried tofu/pork. I am very sure anything with the word "stir fry" in this restaurant equals to "generous oil".
Xiao Long Bao came out way too mushy. The dumpling could not be picked up without destroying it.
Don't understand other high reviews.... Did I order...
Read moreThe service is not that bad. I hesitated to eat here because of the reviews but as I observed, the waitresses were friendly and took care of business effectively and even smiled. Granted they dont speak English and will not go above and beyond, they're "resourceful." Having that said, don't be that customer who are needy or else they will (and need to be) blunt with you - in chinese to boot!
The food, it's above average. I like their fried rice, its better than most. The chinese donut wrapped in sticky rice was cold. The fish in clay pot was not good.
The place is clean but not visually appealing. Lots of seating. Menu has clear English and numbered. The price is good.
I would go back but only order those items that suits your pallette.
Update: I went back several times and the service was good and food...
Read more