I came in just after their lunch time during the middle of week. I probably should have been tipped off by the empty restaurant minus the visibly intoxicated man drinking a pint of beer. And when I say a pint, he was actually drinking from the pint. The pizzas took "at least 25 minutes" to bake, which, as I had my hangry children with me, I was looking for something faster. I ordered some garlic bread and two orders of chicken wings. I was thinking I would take them home and we could have them for dinner or next day lunch. (We just moved to CA, and I didn't have any cooking utensils.) The 5 pizza slices of ORANGE "garlic bread" came out first. If there was any garlic on that garbage it was essence of garlic. There was, what seemed to me, theater popcorn butter seasoning, and some random other spice(s) caked to and rendering the bread orange. (Mrs. Dash? Ew!). The bread was barely warm.
The wings... dear lord! I am pretty sure they had recently expired, but we're still cooked up anyway. There was a particularly horrible taste, like the smell of rotting meat, upon the first bite. I thought that maybe I had just gotten a bad chicken wing. Nope! They ALL tasted like that. I would have complained, but the woman at the front counter when ordering wasn't exactly inspiring. I've seen robots with more animation and hospitality than this woman! I grabbed a box, and got the hell out of there.
I took the wings home and made my husband taste them. You know, "Here, Hon, taste this. Is this bad? Does this taste rotten? Am I just being crazy?" The thing about my husband is, he was in the Navy on a submarine, they literally (I'm not even joking) ate their food from cans stamped with "REJECTED FROM TEXAS STATE PRISON" and rusted cans expired from the wars of yesteryear. So, the man has pretty much no sense of taste (or smell), and his standards are fairly low. The consensus was: "Oh, WOW! Those are...
Read morePizza is consistent with other Mountain Mike's locations. The place is clean, a few TVs to catch the game, and good parking.
I agree with one of the other reviewers that the service is not that great. Same lady (older blonde) took our order and just was not into it. Either she was having a bad day or just doesn't want to be here. Another lady that works here (Indian) was also very rude. While we were eating, she came to our table and blatantly told us that our 8 year old's cup was for water only. We didn't even catch it ourselves and quickly apologized and even offered to pay for the orange soda she had in there. Guess what, she just turned around and walked into the back kitchen. Very easily she could've politely informed us and maybe say "no problem, just letting you know for next time" or just something instead of coming at us during dinner with that attitude.
Note to owner: train and work on customer service/people skills with your staff as they are on the front line representing you and...
Read moreNice but somewhat smallish Pizza place (not in the same league as say Mod Pizza etc). On the other hand, pizza's were ready when promised and piping hot. Additionally they do have beer on tap. Restrooms were clean. One thing i observed is that staff do not appear to be aware of some 7 different types of coupons available, and the price for each pizza was quite a bit different than listed online. I had to remind (and they insisted i show them the coupon - from their own web site) them of the 20% off coupon, since i had ordered 3 large pizzas. One other thing is that we did not think every pizza had the expected 14 slices, some had less. From google maps- using their location- and clicking through on their website easily shows the coupons available, so i am not sure on why the staff there does not already know that. Rating a 5 overall, despite the missteps, as the net price and operations are generally...
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