Smoking Pig BBQ — Restaurant in Fremont

A bunch of us were in town for a soccer tournament ans bbq sounded so good. One of the moms suggested this place as it popped up on a search. Cool. We lile bbq too. We ordered online and did a pick up. 3 families. Upon them arriving 2 orders were given to them promptly. But for some reason 1 couldnt be found? He gave any possible name it coukda been under. They didnt find it. So they waited an EXTRA 30 minutes for food THAT WAS ALREADY PACKAGED AND SITTING ON THE COUNTER. So all of our food had been siting in their packages and soggy by this point. The customer service at this place just totally sucked. My husband who has worked in service most of his life had nothing but horrible things to say about the staff & how this was handled.

Upon finally arriving to us at the Park. We dive into our food. 1/4 rib plate: My daughter loves ribs. Whenever we get bbq, this is one of her go-tos. These were not good. My daughter picked at it and had 1/5 of a piece and did not like it at all. She didnt understand the bread hoagie and didnt touch that either. She only ate her side of fries which were soggy and cold. Kids chicken plate: My son saw this bland looking chicken leg quarter and didnt want anything to do with it. We make bbq chicken and leg quarters all the time. We've had it at other places! He saw it and said nope. The fries that came with the chicken were soggy AF left in the bag and were mush. Brisket salad: It's a salad how bad can i be? I love a great meat salad. The brisket was not good. There was no flavor to the meat. It was sliced against the grain ehich is great. But it felt dry on the lean pieces. I was not a fan i ended up leaving half the meat on the container. $17 for a salad and it was meh. Pulled pork sandwich: My husband loves a great pulled pork sandwich and this was NOT it. There was no flavor to the meat. It was rather cold and the bun was chewy. Mac & cheese: This was the most disgusting thing i have had to eat. My husband and i ordered these as a side and an extra. It was cold & it was amushy mess inside the container. When you looked at it from the outside pf the container you could see all rhe fat/grease/oil. Im not entirely sure. Note there is meat in this too. A friends kid didnt realize that and kept picking it out. This was just not good. AT ALL.

In total we spent about $70 and threw over half of it away. It was such a bad experience & i will never come back(we have family in Fremont and go out to eat often.. im sure there is a reason why this has never been suggested). If we had eaten there i would have asked for a refund....

Went to eat on August 9th for dinner and had a combo plate for my son: pulled pork and brisket with beans and white rice (really a side dish?), and I had a large plate of their rib ends with their version of what they refer to as potato salad. First, the total came to be around $46 and some, but the portion size was like getting a full rack of humming bird ribs - ie tiny! (Well, more like chicken ribs!). The food was insipid at best and flavorless and DRY as all heck. Their sauces are flavored sugar to add to the honey drizzled on top (I call it honey for lack of a better description). The white rice was just steamed white rice. The beans were sugary but very potent and could potentially be considered "chemical weapons" after the effect they had on my stomach. The potato salad was awful! Now that I have reviewed the food as lousy and pretty much crabb(pp)y, let me tell you what the MAN in charge tried to do! After I ordered my food, which I had to carry out myself (and they wanted a tip?), I was charged. I paid with my credit card and signed for the purchase; unbeknownst to him (da MAN) I always get an email notification with the information about my charge. Obviously, the charge had gone through. While sitting down outside, but prior to trying to eat the swill, the guy came out with his POS, and clearly stated that my card HAD NOT GONE THROUGH and that my bull was now $54 and some! I simply answered that: 1. It could not be true, because I had signed the purchase, and 2. I had proof that it was so! I showed him my confirmation email, and he, abusively, started to grab my phone and scroll up and down trying to figure out how to make the message disappear! Eventually he gave up! This was an outrageous attempt at charging me for money that was paid to them cash and he stole, and was a very lame attempt at double charging me as if I was going to be stupid enough to pay a second time! Ain't gonna happen! I DO NOT RECOMMEND YOU WASTE YOUR MONEY AT THIS PLACE - FOOD AND SERVICE SUCK AT...

To the owner or management of this Fremont establishment,

I hope this message reaches the appropriate person. I’d like to share an experience that left me and my friends feeling deeply uncomfortable and disrespected.

We dined at Rajwadi, the restaurant next to your establishment, and parked in the lot shared by your restaurant. It appeared to be a shared lot for the shopping plaza. There were no signs or markings indicating that parking was restricted to any specific business.

As we were returning to our car, a man drove up and asked if this was the parking area for “the event.” We were confused, as we weren’t aware of any event-related parking, and responded, “Maybe — there are no signs here.” He then told us that he was the owner of the restaurant and that the spaces were reserved to Smoking Pig BBQ. We replied by saying that putting up some signs would be helpful, and he replied with, “You don’t need signs, use your common sense.” The fact that something so simple was handled in such an unnecessarily indirect and confrontational way made the entire interaction feel even more distasteful.

What was especially unsettling, however, was the tone and demeanor with which we were approached. We are all people of color, and while we can’t say for certain whether the confrontation was racially motivated, we couldn’t shake the feeling that we were being unfairly targeted and berated. The experience left us feeling singled out and unwelcome.

We hope that anyone representing the business — especially "the owner" — will approach such situations in the future with greater respect, professionalism, and thoughtfulness. We will be sharing this experience with our communities so others can make informed decisions about whether to support...