Wendy's — Restaurant in Frenchtown Charter Township

🚩‼️‼️Despite multiple visits, my orders are repeatedly incorrect or poorly prepared.‼️‼️‼️

On my first visit, I ordered a salad and a baked potato. Unfortunately, the salad contained spoiled produce and was inedible. Additionally, the baked potato was served plain, without the sour cream or butter that typically accompany it, rendering the meal incomplete.

Hoping this was an isolated incident, I decided to give the location another chance today. I asked my daughter to return to the store to have the previous order remade without being charged. We also placed a new order consisting of two Biggie Bags and a six-piece nugget. Upon returning home, we discovered the same issues: the salad again contained rotten produce, and the baked potato was once again missing sour cream and butter.

To make matters worse, the Biggie Bags were missing several items. My daughter’s meal lacked fries, nuggets, and sauce; my son’s meal was missing nuggets; and my six-piece nuggets were not included at all. When I contacted the manager—whom I’ve spoken to previously—I was met with unprofessional behavior. Rather than listening to the concerns, she responded with hostility and raised her voice, which made the situation even more frustrating.

It’s clear that there are serious issues with both food quality and staff training at this location. I urge upper management to review the practices at this store, particularly regarding employee conduct and order accuracy. Customers deserve to receive what they pay for, and to be treated with respect when raising...

One of the worst experiences I've ever had for fast food. Both our fries were ice cold and soggy. My burger had no cheese, a double instead of single, and the bun outside of the bun was covered in grease. The other burger had a super soggy bun. On top of all that, the lid to my medium Sprite was not on, so half a cup of Sprite spilled on my f350 platinum interior. Lady gave me another lid. While getting out of truck your trash as cup/lid came apart and spilled the rest of my Sprite. So what should have been a cheap quick meal, turns into I'm still hungry and will have to have my interior professionally cleaned. Thank you Wendy's for a $150 dinner that was so trash it couldn't be eaten. Pathetic and ridiculous. I encourage everyone who reads this to never go to...

I'm usually pleased with Wendy's, this time not so much. I had a web order, and got to my destination the 6 piece nuggets were missing, the BBQ sauce was there.

As I drove down the road, realized the fries were under cooked, just a limp soggy mess. I haven't been a fan of the fries since they switched them, but under cooked, they're even worse.

I tried the Pretzel Bacon Pub burger they're advertising. The burger has good flavor, although it was half off the bun, the cheese stuck to the wrapper, and unlike the American cheese you can usually Peel away, this pulled the paper off the wrapper, so I lost much...