Denny's — Restaurant in Fresno

Warning!!!! Do not eat at this Denny's unless you want to get sick or die from something hazardous being in your food.

Denny's 141 Abbey Street Fresno, Ca 93701 Managers name Iridian M

We went to visit our daughter in a neighboring city to Fresno and decided to start the day off with breakfast. When we went in it appeared to be an ok location with the exception of some really shady looking employees but hey, I was taught not to judge a book by its cover. So we proceeded to be seated and they sat us near the cooking station which was fine with us but everytime I would inadvertently glance in the direction of the cook it appeared that she was looking at our table in that moment. I just wrote it off to a coincidence but the thought did occur to me that I hope our food will be ok. We get our food and everything appears to be fine when my daughter pulls plastic from her bite of Pancakes which looks to have been the edge of the pancake mixture bag. It was big enough to where had she not caught it she could have choked to death. When we asked to see a manager whose name is Iridian M she came to the table with an annoyed attitude.  We explained to her and showed her there was plastic in our food and all she said was, "do you want a different plate" no sorry or how can I make this right, nothing. I would even go as far to say that she had a look and attitude of why didn't you choke and die on that?So before she took the plate my daughter stopped her so she could take a picture and at that moment the manager rolled her eyes and took off. As we sat there in utter disbelief about 15 minutes passed before we had to continually ask to see her again. When she did come back she stood there and asked us what we wanted and when my daughter stated she wanted her name and the name of her supervisor she got combative with my daughter and dropped a receipt on the table telling her that she already spoke to her general manager then she walked away. We were truly in shock at the whole thing and after about 15 min I had to wave my arms in the air at the servers who were standing across the dining hall chatting with one another. When they saw me, two of the three ran out of site leaving the third of them to say out loud within earshot, y'all servers too;" in other words, they didn't want to help us and ran away when they saw me ask for help.  We were in complete shock at the whole situation at this point. We collected ourselves and paid for our meal.  Just before leaving we saw the manager walking outside the restaurant slowly and lethargic looking staring at a tablet.  She saw us leave and never said a word to us.  This place needs to be shut down.  There was no level of professionalism or courtesy whatsoever in this establishment.  We are taking this one...

Incredibly disappointed in this location.... I have had two bad experiences. First, I went in and placed an order about a month ago. Waited for about 30 mins to receive my food before the server came to the table to let me know that it would be about 10 more minutes. At this point, I needed to get back to work so asked if they could package it to go. She said no problem and I paid the bill while I waited. Finally after another 15 minutes, she came back and let me know that they were starting on my order now and were sorry for the wait. Upset and now late for work, I asked for a refund and told them I needed to leave. Went thru 3 people at the register trying to issue a refund and were unsuccessful. They told me to return after work and they would leave a note for the manager. I returned, dealt with a very grumpy manager, got my refund and left.

Regrettably, I called in a take out order yesterday for lunch thinking i would give them a second try and maybe if it was a to go order, it would not take so long. I ordered a burger and made a few modifications (all of which I was charged for on the receipt). Upon picking up, i asked to double check that they had it correct and mistakenly took their word for it as there was a line behind me and did not want to be in the way. Once I looked at the food, I was incredibly disappointed.... Not only did they not include the add on's to the burger, but it was cold and dry. I called to let them know and they were incredibly kind. They offered to remake it for me for free! Awesome! Except for the fact that I tried to call in the order today and they did not pick up the phone. So needless to say, I will not...

I only give this a 4 because of given experience with the waitress Selena and Manager Maggie after the fact of waitress Lindsay I believe was her name was rude straight off the bat with my family. First I asked about restroom because they were locked and said they were being cleaned. Okay I get that, but when i ask how long did she anticipate to be done she rudely commented that she didn't know, she wasnt cleaning them. 🙄 completely unnecessary. We were waiting to be seated and Lindsay decided to clean tables before helping us. After about 5 min or so Selena sat us down after helping take out orders. After being seated we didn't get our drink orders in or even acknowledgement from lindsay until we asked. She said she would be right with us and as we waited patiently she was not only cleaning tables again but also cups. After waiting over 20 min to be helped from her we asked for someone else and Selena ended up taking our order and all. After, we were finally half way eating another worker was coming in and smiled at us through window. Turned out it was Manger Maggie who was very pleasant and enjoyable to talk to about my concerns. We believe Lindsay was purposely being rude as we asked her if she was only waitress and didn't even respond. Luckily the only way I'd come back is because Selena and Maggie's...