KFC — Restaurant in Fresno

I went thru the drive thru.the speaker,was cutting off,and on.the server at the window gave me a funny look when I asked if i could have a sm. Menu.we don't go very often ,and i was unware they didn't have one.then we got our change,and food.when me,and my dad which is almost 90 discovered he had got a diet Pepsi, or coke.what ever cola co.u contract with. So i threw it away.and got him a pepsi from his room.then im looking for my receipt.so i could call. I find no receipt anywhere. I looked because i didn't want to get someone in trouble if i misplaced it.nowhere to be found.I looked up the KFC for that location.called, and talked talked to a manager named Angelina. Very nice person.was apologetic sorry for the experience we. Had at their store.she couldn't find my ticket on her computer,because they were down,or something like that. I said no problem. Took my name down said its for a 3 piece meal.I explained it's not about the meal.anyway I and my dad were there 10-28-2018. At noon.only one other car before me. Seem to be slow for lunch time. Idk.Thank you for hearing my feedback.I make a suggestion. Get a few sm.menus for only those who may ask.yours Cynthia Daly....

I have gone to this KFC about five times. Every single time I come here the employees are very rude I asked for fresh chicken and they tell me no. The last time I came the manager Monique was very rude to me and because how rude she was I asked for a refund I needed my refund back in cash because my debit card when at work back for a refund she refused to give me a refund back in cash. So I got a hold of the district manager who is very polite he told me that I could get my refund back and that he would give me a free $20 Philip. So I come today to get my $20 fill up and I gave them my name and she said she had no idea who I was. And that she wouldn't give it to me. So I told her I would get ahold of her district manager again and then she decided to give me my meal told her I wanted fresh chicken she said she couldn't because chicken was dropped 10 minutes ago I told her again that I wanted fresh chicken she had a big old side and gave me fresh chicken every time I come to this location the manager Monique is very rude very disrespectful I have never been treated so rudely by a...

Ordered a meal in the drive through and the cashier told me it would be a 5 minute wait, and to wait in the parking lot. Have had to do this before at this location which is no problem.

So after 20 minutes of waiting I went inside to ask about my food and they all had a blank look. They totally forgot about us, and had us waiting there for nothing.

On top of that, they hadn't even started cookig the chicken tenders I ordered, so I had to wait an additional 10 minutes. The whole time the manager stood in the back watching. Instead of taking charge and trying to solve the problem he just had his employees deal with it.

I will never go to this location again. Only reason I'm giving two stars is because I've been here a couple of times with no incident. But what they did was absolutely...