Ramos Furniture — Local services in Fresno

Beware of bad service and price gouging! I purchased a bedroom set from here back in 2018. At that point I didn’t need the dresser. Fast forward to the present, I went back looking to purchase the dresser and they wanted to charge me $900.00 claiming inflation caused price increases. Mind you I bought the rest of the bedroom set for about the same price they were trying to sell me just the dresser! I found the dresser online for $561.00 and went back after being told they still have it and would price match. I went in to purchase and pick up the dresser and with tax the total price came to $607.78. The employee who was assisting me told me she was “just going to round up” to $608.00. When I told them I was going to finance it they suddenly couldn’t get to the dresser because it was “way in the back.” I would have to pay for it and come back Wednesday. When I decided to leave without making the purchase another employee began somewhat rudely saying that if I didn’t put money down to hold it I would lose the dresser if another customer came into purchase it.

The whole point in coming back to this store was because they had the item in stock, I was ready to purchase and pick it up myself so I wouldn’t have to wait for shipping. At this point I’m going to order online. As initially stated, beware of bad service and...

I went to Ramos furniture because it was recommended from a family member. I bought my mattress on Sept. 2 and on that day I was told it takes about 2-4 weeks for it to be delivered . The sales personal still whispered to me that it usually does not take that long but they say that just in case something happens. We are not on September 30 and NOTHING!!. I have called so many times and asked for the sales person who attended us and NOT ONCE has she returned my call. I have left messages with so many people and no one has acknowledge the fact that they have a costumer that wants to know that is going on with her order. I went to Fresno to the actual store on Blackstone and Shaw and they told me to call the store manager the next day because it was Sunday and he was not in so I called the next day and the answering machine says that they are closed until OCT. 3 for a BIG EVENT!! REALLY!!!! Why could they not tell me that they were going to be closed. UPDATE I DONT KNOW WERE MY MATRESS IS AT ALMOST 3,000 SPEND AND NO MATRESS. Poor costumer service, they do not care for there costumers I knew we should of bought...

ZERO STARS!!Don’t buy from these people. It’s that simple. There’s plenty of furniture stores in town where you will NOT be lied too and where you actually get what you thought you were purchasing. The manager at this location uses unethical business practices and lacks integrity. Her salespeople will tell you anything they think you want to hear, only to get the sale. It’s called lying by omission and they do it well. What you think you’re buying may not be what is delivered and believe me, once they have their money they will not help you at all. Don’t give people like them one cent of your hard earned money. They don’t deserve it. Support business owners who are honest to their customers not ones who will lie to your face with a...