McDonald's — Restaurant in Fresno

Due to its close proximity, me and my fiancée go to this McDonald’s almost every day. Well, this morning I put in a mobile order for a buy one get one free breakfast sandwich. When I got to the window I tried to hand her my receipt, but she wouldn’t take and she just handed me the bag of food. It felt light so I asked her if my chicken sandwich was in there. She seemed annoyed by this… and said “it’s all in there, ma’am” very rude, and it felt as if she was urging me to get out of the drive-through so I left. In the parking lot, I realized that I was missing one of my sandwiches and there was just the other sandwich in the bag and a hashbown. I came back to the drive-through and everybody was nice up until I got to the window and the lady asked for the bag back. I gave it to her and she started calling me a liar and said “I gave you the wrong order, but something is missing… you left and ate the sausage mcgriddle?” I told her I did not. I tried to explain to her that I am a pescatarian, that I don’t eat meat other than chicken & fish but she just laughed and said “i’m not the liar here, I know the bag used to be heavy”

Thankfully a manager stepped in and handed me my food, but I felt extremely judged and she basically called me fat and assumed I ate all the food… And to top it off, they forgot my hashbrown the second time but I was so embarrassed I just left. Gonna be awkward because we come...

I had a horrible experience just now! My family & I were at the Drive Thru window & gave the code twice then the employee at the window was very rude & was not trying to help the situation. I couldn’t leave the drive thru because there was a bunch of cars so I approached the window I confronted her about it & she’s looking at me all stupid & smiles as if I was joking with her. As I’m pulling out the drive way I called right away & asked to speak to the manager in charge & from the tone of the person in charge didn’t seem like she cared & said she will speak to her regarding what happened. I get it, it’s gets busy but if the employees are going to be having attitudes like that they should not be working with people & have more customer service. I would like to actually speak to the store manager regarding this situation because my family & I left pretty upset that we didn’t...

Everytime I go they forget something. At first I used the self-checkout and i liked how it made browsing the menu easy... but since they always forgot something when I did I tried to go to the counter but was told to go to self checkout. But this time intead of coming to my table where I was supposed to be with the number placard they called for me to come for my food when I was already sitting down. I would have prefered to not do self checkout because at least I would have known to stand and getting up and down a lot hurts my health condition. Another customer brought it to me instead of the staff.

The menu is getting worse but thats more of a McDonald's corporate issue. Orange juice is not on the menu for breakfast, mcflurries snack size are not mixed which seems to be at all McDonald's. Self checkout is a nice idea but has glitches and isn't implemented as well as...