We attempted to order online but there was an issue with the website taking payment so we had to go to store and order. I had the 6 inch tuna and there was so much tuna on the sandwich, it was wet and dripping out the sides! You could barely eat it because the bottom of the sandwich busted from it being so wet I had to use a fork to scrape some of the tuna off the sandwich to eat it, I also ordered a churro for the first time. This was nit like any churro I have had in my life. The churro was crunchy! I could barely take a bite from the churro it was so had. This churro must have been days old in order to get to that shape. So we tried heating in microwave thinking that would help. It didn’t! I threw the whole churro away. I also threw half of the tuna away as it was so messy. We haven’t been to this subway in a long time and after today, I doubt we will be...
Read moreDrive down to the one on Bay Area where it meets Galveston. Trust me… it’s so much cleaner, the workers are kind, and always prepared. Unlike this store, they don’t lie about “just opening” when they’ve been open for over 2 hours. They also, unlike this store, have bread ready and make your order correctly as you’re verbally giving it to them. This store was so unprepared (toaster wasn’t even ready), and frankly the worker made me so uncomfortable. He was acting like he didn’t know where he was working. I couldn’t even get the energy to deny the sand which and leave. I grabbed it, walked out, and threw it in the trash outside the door. Also a previous review was correct… they never have herbs and...
Read moreOrdered on the app, it charged my card than said the order wouldn't go through, so I called the store to see if they received my order and they had not. So I placed the order again, and once again it didn't go through but charged my card. The lady at the counter said there wasn't anything she could do and didn't have a number to give me to contact anyone. Was able to finally place the order on my sisters phone, and hopefully the 2 charges will fall off my account. But the point here is if your gonna leave employees in the store without a manager they need to have access to be able to help the...
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