Flame Broiler — Restaurant in Fullerton

⭐️⭐️⭐️⭐️⭐️If you're looking for the ultimate fast-casual dining experience, this Flame Broiler in Fullerton, CA, is hands-down the best! From the freshest vegetables to the perfectly cooked beef and chicken, every bite screams quality. The daily prep of fresh ingredients ensures you’re getting food that’s as healthy as it is delicious. No need to meal prep when you’ve got options like white or brown rice and a variety of mouthwatering proteins—it’s fast food done right!

The restaurant is spotlessly clean, and the family-owned vibe adds a special touch. The staff is top-notch, friendly, and attentive, making every visit a pleasure. I was so impressed with how this place is run that I asked to speak to the manager, Jeremy. He and his family own this gem, and Jeremy’s smart, articulate, and customer-focused approach truly makes him a standout. His passion for delivering a fantastic value and an unforgettable dining experience shines through.

Whether you're a local or just passing through, this Flame Broiler is a must-visit. It’s the freshest, most flavorful, and best-value spot for a quick, healthy meal....

Disappointed… That's the only word that comes to mind. I used to eat at a flame broiler regularly many years ago, but they closed down that location since they weren't getting enough business. I probably have not eaten at a flame broiler for about 13 or 14 years, so I was very excited when I saw this on my way to have Thai food. I decided to have flame broiler instead, because I used to love their food. I got a chicken plate, and the chicken was so burned I had to keep taking pieces off and putting them aside because they were simply inedible. The ones that I did end up eating were so bitter, that I had to keep spitting out again and again. I thought about taking the food back and asking for the chicken to be remade but we all know that should be the very last option (who knows what they do to your food in the kitchen when you send it back). On top of that, the chicken was cold the second I picked up the food, so clearly it was not made fresh. This is the last time I'm going to eat at flame broiler. With a couple of dollars more I could've had great Thai food but instead I wasted that money and I'm leaving completely...

The food was good. Customer service was absolutely terrible. Employees were on their phone. I stood there waiting to be helped until I came up to the employee and asked if there was someone who could help me. Nothing. Waited for the cashier who had a terrible attitude. I signed and took my pick up order but before I left I asked her if the seating was available outside. Given the Covid restrictions I wasn’t sure. She told me that I saw people eating outside so what did I think? Excuse me but I don’t know if those people are violating rules given that no one cares. Or maybe the seats are from the other five restaurants in the surrounding area. I said nothing took my food and left. Don’t have a Karen moment and just warn others of the terrible service.

Edit: I tried to edit this post to add the picture of the receipt but I can’t figure out how to so I’ll just say what I ordered - chicken bowl with avocado and extra onions. Ordered through the app Grubhub. 03/24/2021. Pickup time was around 2 pm when I had my lunch break. I can email the receipt if...