Bummer-This place used to be my favorite spot in Downtown Fullerton. Hadn’t been in a while and excitedly came back tonight for a chill night of beer and appetizers. Bouncers at the front were super friendly but then I got inside. There was another couple waiting to be seated so we waited too. There was a server literally 2 feet away who saw us waiting and said nothing. 10 minutes go by, same server came back to the table right next to us, looked at both of us couples waiting- still said nothing. Finally a couple of minutes later, a different server walks over and says “it’s first come first served tonight” then walked off. Both of us couples looked at each other confused (because when have you ever been at a restaurant where is wasn’t on a first come first served basis? Perhaps she meant we were free to seat ourselves? So we all went and just grabbed one of the open tables and figured she would tell us something if that wasn’t what she meant. We guessed correctly because we then were given menus. We ordered our beer first then had to wait nearly another 20 min to flag down our server so we could place our meal order. As usual, the food was great, was brought out quickly once we were able to order, and the beers selection was on point. Then we got to the end of our meal and the server came and told us she needed my card to open a tab. I gave it to her but told her we could just pay right then since we would be finished in the next 10-15 min anyway but she insisted it needed to be an open tab. “Ooooook?,” I thought, and shrugged it off. Then we didn’t see her again for another 30 min so I told another server we wanted to be closed out. She brought over our check without the card (I assumed it was under the receipt and she had quickly walked off by the time I could grab the clip board and saw it wasn’t there ) so that cost us another 10 minutes.... finally the original server brought over the card and our bill with the card already ran. Between the time we actually finished our meal and got the check, it took 30 minutes.... I understand they were busy but 30 minutes is a long time to have to wait in order to simply be able to leave. The vibe I got was that we (as well as the other smaller tables) were an after thought. The servers were nice enough in our interactions with them and I would assume our experience was unintentional but perhaps they are spread too thin here? I don’t know. I’m just bummed because I tell everyone who is new to the area to go to Heroes and check out the beer list and cool vibe but didn’t realize it was nothing like I remembered. Unfortunately I won’t be doing that anymore.