Madero 1899 — Restaurant in Fullerton

I’ve been going here for 6+ years and always had the best memories with my friends. Until last night when their establishments manager cause me to have the worst night of my life. My friends and I went after a concert, and my male friend recognized the establishments manager Crystal. He went up to her and her group of her friends to say hi, and one of her friends pushed him back and asked who he is. He told her that he knows Crystal and wants to say hi, then the friend of hers told him that he can’t talk to her and to leave. Not sure why they were acting like she was some sort of celebrity, but my friend came to me and told me what happened shortly after. The managers friends must have seen him speaking to me so they came up to me asking what the problem is and that’s when they turned into animals. I was outside and one of the girls from Crystals group approached me to ask what my problem was. I told her her that’s between her and my friend, not me. And I locked eyes with the manager, Crystal, who was talking to her security boyfriend to hopefully give her the hint like get your minion away from me. But nope, next thing you know I’m assaulted by her friend and then my phone is nowhere to be found. I looked at obviously drunk Crystal and told her this was her fault, and like a deer in headlights, she had a shocked face and asked “why me?”. Ummm number one, what kind of establishment hires a manager that think it’s okay to be drunk and engaging in this type of behavior while “off the clock”. Two, what kind of manager does not de escalate the situation and just say hey to a CUSTOMER that recognizes her and let it be. She literally watched all of this unravel before her eyes and made no attempt to prevent it. I hate to assume that she thinks she’s untouchable because she’s dating the security guard (the rock wannabe), but I hope the establishment thinks twice about who they hire to represent their business. Never in the years that I’ve gone here have I been in any type of altercation, asked to leave, nothing. It’s always been a great time, but since they changed their name and team, be careful who you might accidentally bump into or try to just have casual conversation with. Because this place is all about escalating situations for the worst, and you never know, you might have the same experience if you try to greet the host at the door.

Oh and I ended up finding my phone they the managers friend indeed stole and threw into the bushes. How do I know this? I located it with the find my iPhone app next to her purse,...

DONT COME HERE! IF YOU CAN GO ANYWHERE ELSE IN FULLERTON, GO THERE! Read on for my explanation why.

My friends and I waited forever in line and one of my friends didn’t have his ID so he ran to his car to get it while we came in and there was a cover charge of $20. The Hispanic bouncer who wore a beanie (he said his name was Ricky but could be lying) told me the cover charge was $20 because we had waited in line, when my friend came back they told him it was $50 because he was cutting the line which he didn’t since he waited with us. The security told me to wait inside because of an altercation they were getting in with a big group of guys outside. It got pretty heated and all the security here was out in front. I went to give the Hispanic security guy $20 because my friend didn’t have cash and this dude straight up yelled at me like I was a toddler saying that it was $50 to cut the line which my friend didn’t because we all waited in line. We’re a group of 15 people so this place was going to get enough money from us on top of the $20 each we paid for entry. It was just so disrespectful for a man of his stature to treats a woman in such a way. But he was totally running off of the adrenaline from the altercation with the other guys, all the security here was. Even the other security guard who was a bald Asian guy who they said went by turbon (again i felt like they lied to me) was yelling at me rudely about the cover charge being $50. I asked to speak to the manager, to no surprise was outside because of that huge altercation, his name was “dave” aka “chef” not too sure because I’m pretty sure the names they gave me for all three of the staff members were false unless they didn’t care and knew I’d write a review. Needless to say don’t come here, unless you don’t care about being disrespected and charged extra...

We had been looking forward to eating here all week due to a co-worker recommendation and we saw such wonderful reviews. Unfortunately our experience will not bring us back again. The waitress was pleasant and friendly but she made a mistake verbally listing the ingredients for their California Eggs Benedict special. She included spinach which is what sold me on the special. It didn't include spinach which I asked about and got a bit of a defensive response by what appeared to be a shift manager but said they would put spinach on it or on the side if that's what I wanted. My food had already come 5 minutes later than my husbands and I didn't want us to wait. The spinach wouldn't have helped anyway because the Hollandaise sauce was too thin and extremely lemony, not the usual hint of lemon it should have. The bacon was overcooked and my husband expressed the same observation and that his chorizo was dry. The man who cleared the tables asked if I was still working on it and I said he could take my plate. He also asked if I wanted to take it home and I let him know the sauce was too lemony and overpowered the rest of the flavors. It also appeared the chef avoided our table when he realized we were displeased but visited with with all the other patrons. I'm sure they probably have other tasty dishes and their hashbrowns were good. I truly can't believe the head chef tasted the components of his Eggs Benedict before giving his blessing to use them for service. I wanted to just express my displeasure to the restaurant via email but they do not have contact or comments section on...