Starbucks — Restaurant in Fullerton

I'm leaving a review for this one and just did for another local Starbucks location. They are no longer what they used to be. The workers have been rude to me previous times, now they don't let us be in and innocently charge our phones or use the restroom or get iced water without having to buy something and pay for the ice water cup. They harass us about either needing to make a purchase or we can't be here and they don't leave us be when we're not even doing anything. Last time at this one, they would not stop harassing us, we were trying to figure out $10 from a family member and they wouldn't stay off us. And a blonde hair female worker was discriminating us because of my assistance dog who was in her carrier and not even doing anything. I already made a complaint about it for this one to Starbucks customer service. They have really gone downhill and they're no longer the friendly, warm, welcoming environment. I will try to avoid Starbucks as much as possible after this and I don't even want their products anymore. So be prepared to be treated like crap by the workers if you want to innocently charge your phone, use the restroom or get water otherwise problems and stress with them. They will no longer see my money or me having...

Today (6/29) at 2:46 PM, I visited this Starbucks with my 5-year-old daughter and elderly mother while traveling from LAX. We went in needing to use the restroom first, but there was a code lock on the door.

My elderly mother politely asked the staff member for the code so we could wash our hands. Instead of simply explaining the policy, the employee was rude and abrupt, repeatedly cutting us off and insisting we couldn’t have the code until we ordered. This left my mother confused and uncomfortable.

I quickly placed an order for a shaken horchata coffee and an extra cup of ice. As soon as my payment went through, the staff member shouted the bathroom code at me (44234) and then yelled “You’re welcome” in a sarcastic tone as I walked away.

We waited over 10 minutes for my coffee order and when I picked it up the lady said I never ordered an extra cup of ice. This was confusing because she also repeated my coffee order back to me when I paid.

I understand businesses have rules about restroom use for customers, but there was no reason for the disrespectful attitude, especially toward an elderly customer. It was an unpleasant and...

Visited this starbucks location, which is usually my regular one, although i never order inside. My order was taken by a barista named john, not only was i waiting a while to even be acknowledged, but when I was he was super rude and rushed me with my order. I am not one to take long when i order so there is no need to rush me, I used to work at starbucks myself, so I know how to order. he was just all over the place and couldn't handle his tasks at hand and decided to take it out on me. On my last 2 drinks that were specifically modified to my friends order, he rushed and shut me up, and said he knew exactly what i was talking about. the "tik tok drink" Which I have no clue about. I check my receipt and he rung me up incorrectly, the tik tok drinks were not right. & when i expressed my concern he was still rude. I dont mind a wait, especially during the times we are in now, but there is no need to be rude to your customers. if you hate your job, just don't go. Will not be...