Domino's Pizza — Restaurant in Fultondale

Order online, said it be ready in 15 to 20 mins. I got there in like 20 mins. When I pulled up to the window the app said it was ready. They looked extremely busy, under staffed, and the tiny parking lot was full so I was not suprised when it took 5 mins til I was seen by tall older white man, manager i think. I told him the name it was under and he 10 mins. I text my wife and watched netflix. He came back to the window and said they were out of pineapple did I want to replace with something else? I called my wife and we agreed on pepperoni with extra cheese instead of Hawaiian. She reminds me of the bread and extra marinara & garlic sauce, before I could get off phone the guy comes back and says they got pineapple now and he'll just give us original order. I say that fine. I play my game for like 15 mins and a young lady comes who just got there comes and asks me why I'm still here. I tell her everything from above and end saying that it suppose to be in oven. She goes and checks on it and comes right back to say timer has 3 mins. When she comes back at last she gives me pizza and extra sauce. Pizza looks awesome. I remember the lady of the spinage bread and five mins later I got everything and called my wife to let her I'm on way home. She said be glad I wasn't with u I would have raised hell and got it for free. I laughed. It may have taken them a hour to get my order to me but that was the best d* bread and pizza I think I ever had and that's why they have a 3 instead of a 2. I probably should have angled for a discount but I was hungry and in too good of a mood to...

I’m definitely going to stop ordering from the Fultondale location. The pizzas are often dry or sloppy.. the service is very inconsistent. I never know when I’m going to get a good pizza. Delivery is slow bc they try to group orders to their convenience.. that I understand, but not when a person’s food is getting cold and stiff. The Hueytown location is top tier, and they truly have gotten it right 95% of the time over the past 7 years. Whether it be my coworkers and I ordering delivery to the community school, me picking up a pizza after work on a Friday to bring home (Fultondale) to enjoy, or sending my mom to pick up a carry out order HUEYTOWN’S location is A1 & CONSISTENT. Many of the workers at the Fultondale location should take more pride in their day to day work. Salam & Amethyst are two of the best workers you have. Trendarius was a remarkable delivery driver once (Nov. 21, 2023).. I even found his cash app and sent extra tip money. He represented the company very well.

I’m a foodie, work hard, and expect to be satisfied with the product/service I receive. You all consistently let me down. Last week I spent $95 on dinner for 2 at the new pizza spot Grimaldi’s in Hoover. Two weeks before that I tried Capella’s pizza on 280. I’m done wasting my time and money at this Dominos location. I’d rather go buy a frozen one from the store for the sake of decency and...

Terrible service! We have ordered from this place 4 times in the last 4 months and each time was an issue. They get lost (which is reasonable) but then just go back to the store instead of calling to find out where we are at, leave pizza's at the store and refuse refund and say they will bring it back (which ended up being over an hour later), given us someone else order only to show back an hour later looking for it and most recently, and last straw, was when we asked for a pan pizza, well done, with pep and mushroom. We received a doughy, raw, pizza ... which will be sent to gm, and onions and cheddar cheese on it. Will not order from this location, ever again. Sorry, your missing out because we have also posted to our media site & friends/family who agree of the terrible service. Maybe one day you will hire people who don't hate their life and care about...