The portions at this Arby's are a lot less than another one we have visited in Gainesville. The parking is dangerous next to the checkout, a better design should be implemented. They didn't give me everything I ordered so I went inside to pick up the missing item. Over stock of turned over tables and chairs in the dining area us yuck when you can see the degradation of the table legs and the caked in dirt on the base of the chair legs thst were turned over. That type of cleaning work is not something you can't ask the average employees to do either. I needed something to fill my stomach while out donating clothing to 2 less fortunate people. I told my wife after eating the food that it did fill me up so I could continue on without faulting, however, the satisfaction that a meal with love gives versus the fast food, is greatly comparable. The Arby's brand as well as most fast food chains seem to have forgotten that the soul needs to be nourished as well. Lately, since the 2020 Covid quarentine, I can tell the depth food has and I hope that can be restored in the foods that are sold to consumers. Before my wife, I had a much lower standard for quality. Now, there are specific counterparts that every meal should contain. This meal was missing one of the main ingredients, Love. Sounds cheesy, but foodies know the difference.
Oh and the jalapeno poppers large looks silly in the cup half full.
Recap: ·Needs store and parking remodel ·Food needs more care/love from main location to distributors ·Food needs proper packaging ·Inside dining area needs to have the extra tables and chairs...
Read moreNow I understand that by being the guy that, for undisclosed reasons, needs to get his girlfriend something from Arbys 15 minutes before they close, is not a great look. However, when coming up to the well lit drive thru menu and noticing an employee inside standing by the register, I figured I made it there with great timing. I was initially told by the employee that they were closed. Confused, I asked why? Clearly their hours were posted correctly online. She then said that she was only taking Doordash orders at this time. This is even more confusing to me since she was refusing to take my simple order because I didn’t use a “middle man” service and/or I was not the driver for delivering such service. Sadly I believe this really all just boils down to employees these days not wanting to do their job and getting away with it by saying something confusing like “sorry you’re in my drive thru during our hours of operation but we’re only taking Doordash orders right now”. Maybe someone somewhere has the truth but for now, I’ll...
Read moreOne of the best visits my wife and I have had at Arby's. The staff at the 13th Street restaurant were friendly, energetic, smiling and very helpful. They went out of their way to make things great. We have vistit the Archer Road location several times and the management at this location is rude, the employees are never nice or friendly and the food is nowhere as fresh or hot as we received at Arby's. The Newberry Road location would be great if the employee's were nicer, treated people with respect and took care of the guest. Most of the time the food is hot but sometimes when a male manager is working the food is not hot and you can tell the General Manager is not working by how things are operated. We will continue to drive across town to the Arby's on 13th Street as they...
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