Food is always great but sometimes inconsistent depending on who is making it. The place is laid back. The prices are constantly changing, either something will ring up different then the current menu and they will tell you that is their old menu, or they will upcharge for something like a bowl instead of a Burrito without the menu making any indication this is the case. Otherwise quite decent.
11-07-24 Update- once again the menu keeps changing and it's become convoluted and confusing. You guys have clearly copied the A1A burrito works formula by adding the UFO which is basically just a crunch wrap. And and now it's a $2 privilege to add a single tostada onto my item. Which I'm even willing to pay but at this point you can't get it on any custom-made burrito you can only get it on one of the famous favorites. So I can't even spend extra money to get my burrito the way I want it because it's not the way you guys want to make it. To top it all off the cleanliness of the establishment is clearly going downhill. The bathroom in the back doesn't even have a working lock so you have to hold the door closed hoping nobody walks in on you. And you have a filthy taco cart sitting right out front which is filled with week old water with s* floating on top of it. And the prices have gotten so high that if I have to pay $14 for a burrito I'm simply going to go sit down at Las Carretas or Las Margaritas and get a $10.50 lunch special with decent service, a clean air conditioned atmosphere, and bathroom stalls that have working latches.
All of these issues make me have to take another star off of my review and honestly I don't want to eat at a three-star burrito shack anymore so I'm probably not coming back there again unless you do something remarkable to turn things around.
Also I can't stand the crusty reggae music but that's just a personal preference and I'm not counting that for anything in the review I just wanted that to be known. Don't mind Bob Marley or Pete Tosh, but Sublime, Rebelution, and Slightly Stoopid don't exactly stimulate my appetite, rather they do...
Read moreLet's be clear: the food here is fantastic. I WANT to go back, but my husband and I have had 2 bad experiences there with the employees and will not go back unless there is a change in employee management. As vegetarians, we LOVE this place because of all the tasty options. However, the last 2 times we've gone, all 3 employees have seemed high. I'm not trying to be funny or exaggerate. These kids were on something. We ordered 2 veggie burritos & somehow between making the burrito and putting them in the takeout bag, they lost one. "Dude, where'd you move my burrito?" followed by lots of giggling is not normal behavior for two 20-something males. After searching for the elusive burrito for several minutes, they turned away from the counter, & we heard one say, "This one's just as delicious." (I'll come back to that). At checkout, the boy could not figure out how to give us the BOGO burrito offer we had a coupon for. First he charged us full price, followed by taking off $2. It took three tries to ring up correctly. When we got out to our car, we opened the burritos & while one was correct, one was chicken. When my husband went back to ask for a veggie, they remade it & then asked if he'd paid for it yet! Not even two minutes had passed from us paying, getting in the car, & realizing their mistake. We have also ordered from this same location using BiteSquad, & while my order was correct, my husband's bowl had no extra cheese or avocado (which he paid extra for) and no sauces whatsoever. Delicious food, but we won't be going back until customer service is...
Read moreI used to really like Burrito Famous (thus me giving them 2 stars instead of 1). The last experience was terrible.
I ordered delivery because I was on bed rest due to serious injuries from a car accident and all around having no car. Granted, I asked for like 4-5 different sauces on my burrito bowl. This location used to just drizzle a little of each sauce. I guess whoever prepped my bowl that night didn't appreciate me ordering a bunch of sauces.
The bottom of the container was QUITE LITERALLY filled with sauce and the rest of the actual "burrito bowl" filled about a quarter of the container. Everything was so soaked in sauce, it was unedible and I had to throw away about $20 of "food" in an instant (the meal, delivery costs, and tip). I was so battered and tired that I didn't even call them to complain.
Granted, this happened the middle of last year, but now every time I get food from the outside world, I double dutch skip right over Burrito Famous. So yeah... Not only did that person get their point across, the restaurant straight up lost...
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