Karma Cream — Restaurant in Gainesville

It's been years since I last went to Karma Cream (not for any particular reason), but I decided to stop in for some ice cream after having lunch at Mother's the other day. I got the vegan mixed berry ice cream. It was so creamy and tasty, and the texture was perfect. I could easily tell from the taste that it was made with coconut milk, but the coconut taste wasn't overpowering, and it was sweet without being too sugary. I even tried some non-vegan ice cream options before ordering, and I actually preferred the vegan ice cream to the dairy.

Upon noticing their lunch offerings, I decided to go back 2 days later to try some of their vegan sandwiches.

I ordered the Tofurkey club (made with tempeh bacon that had the taste and texture of real bacon). It was a huge sandwich stacked with lettuce and tomato and veganaise. It was so delicious and filling; I was pleasantly surprised. My husband got the vegan reuban, which was also incredible. Both sandwiches imitated their meat counterparts perfectly. We both felt this was some of the best vegan food we've had ever, if not just in Gainesville.

Of course, after our lunch, we had to try another dessert. We shared a cookie sandwich: you choose two of any of their cookies plus any flavor of ice cream to put between them. We both really wanted to try the Earl gray/lavender cookies, and we got some vegan mint-chocolate-chip ice cream to go in between. It didn't really work as a sandwich (for that, you should really choose the softer cookies, like chocolate chip), but we ended up eating one cookie, then the ice cream, then the other cookie, and all of it was so delicious. Those Early gray/lavender cookies might be my new favorite cookie. What a surprise.

This is a great option for vegans/vegetarians, but the food is accessible even for meat eaters. I can't speak to their coffee options, but everything we've had there over the past week was so delicious that they've definitely earned our business. Plus, the store is quaint and comfortable, with local art on the walls and a very open, airy feeling. Great place to meet for a chat...

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Ive got to say, very disappointed in the experience with this place today. Words cannot explain the amount of discontent that I felt this morning. I think disgusted would be to light of a word for me to use. Kyle, the "owner" was very unpleasant to deal with and very unwelcoming. I walked in at 1030am to order 9 breakfast vegan sandwiches and although the lady at the front was okay with taking the order, she mentioned there would be a bit of a wait. I didn't mind of course, we've actually done this before and waited close to an hr for it but That never bothered us because its quality of food for us, not the excessive time, and with the restrictions of the food, its necessary. My brother and his wife, who are vegan, love this place and a few of us from out of town were visiting wanted to eat clean with them for the weekend but were hammered for it. Mind you, this is my 3rd time visiting Karma cream and have had a good experience everytime and I am exceptionally disappointed with the hostility i was met with today. Kyle literally faced me with anger it seemed and complained on how I was setting him back and ruining the whole morning by ordering 9 breakfast sandwiches, which once again, I told the girl at the front I did not mind waiting on. He proceeded to throw a fit saying they pretty much didnt have the capacity to complete my order and this would mess with the overall flow for the restaurant this morning. Thank you Kyle. I am very shocked your the owner and that you would complain to well paying customers about making more money this morning. Maybe it didnt help that I was the only African American there at the moment? Wearing all black? Hopefully this didnt trigger something but very ironic that THIS TIME I would have this issue.

Hoping for your continued success but as for me and my money, we will not be visitng your store ever which is unfortunate but we will be finding better in the area.

Be blessed and thank you for the eye...

I used to love it here but the service has really gone downhill lately and my last visit will be my last visit.

Examples of how i have been treated there:

-Go in at 8:05 am (they open at 8) and there is no coffee ready. Was then told I could wait about 30 minutes if I wanted to and they would be ready to serve then.

-I always drink dry capps and I always ask for them that way. Once when it wasn't made dry, I asked them to remake it and the man behind the counter said to me in a condescending tone: "did you ASK for it to be dry?" instead of something like, "sorry" or "of course" or some other normal service remark when something isn't right and the fix is easy.

Most recently I walked in and there were 5 people standing behind the counter not doing anything. I had to ask to be served, and I was told that I needed to wait, even though they were doing nothing. Not one person made eye contact, smiled, said hello. They made me feel as though I was not welcome, and that I was a burden to them for needing something at a place that serves people. What I did order was not made correctly, and when I mentioned it to the staff they looked at me and said "there's nothing we can do about it." I asked them if they would want to eat what they served me and they responded with the same "there's nothing we can do about it". No recognition that there was a problem with my order - no apology, no offer to help, just a "we don't care your food sucks but please pay for it and get out of our faces". I was really excited to go to Karma Cream that night to get something special for myself but instead they ruined my evening with how they treated me.

So no worries, I won't be coming back to...