Nice people but as far as professional appliance repair…….My advice is to look elsewhere. $95 non refundable service call for a “technician” to come throw parts at your appliance until the price is so high you call it quits and send them on there way with all their high priced parts after 3 weeks of stumbling around in the dark. Tech didn’t even know how to decide which board to order. I had to pull the machine back apart after second trip and research which board to order (which took me about 10 minutes on the internet and I have never even looked inside a washer). Again, nice enough people but don’t know a control board from a lint trap. Your better off getting a mechanically knowledgeable friend to come help you pull it apart and put parts on till you figure out which one works. Very Disappointed, thought a 50 year in business repair shop would know what the hell they are doing....
Read moreReliable, honest. On our clothes washer repair, John saved our 20 year old machine. Presenting problem was loud banging during spin cycle. Then that led to discovery of a of an oil leak.
First he projected possible future costs of maintenance, offering to cancel the repair if we'd rather buy a new one. With our commitment to invest in our older, better built washer, he made the required repair of the transmission seal and vibration damping mechanism. Along the way, he fixed a worn motor coupler, drilled a new attachment hole for the damper spring and replaced water hose washers, all to head off future problems, and at no additional charge!
Our old machine is now purring like a new one! All for one half the cost of a new unit with a 7 year life expectancy. Projected future costs are $50, based on most likely failures.
The attention to details and commitment to the customer are...
Read moreHired repair person to clean out my dryer from the last 8 years of use in addition to see why the dryer stopped working. He showed me a stripped screw and said if your handy just go buy another part and install. But also said it was my outlet, said it wasn’t installed correctly so I should call an electrician. But then I asked about the cleaning out of my dryer. He said; why, it’s just going to fill up again in a couple of months!” I’m confused, I hired him to do the clean out and see what’s broken too. But instead I got 10 minutes of nothing but advise on how I should repair, then he...
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