Starbucks — Restaurant in Gallup

Been having a rough week so I stopped by Starbies to get my favorite drink. The Cold Brew. I went to hand the cashier my payment at the window and she handed me my drink first so I grabbed it and put it in the car then turned back around to hand her my phone for payment. But as I turned around my phone hit the top of the car and fell on the other side of the window. I was too close to the window and couldn't open the door. the cashier watched everything go down and I asked her if she could see it and she pointed it out to me and I was able to retrieve it. Weirdly I didn't feel embarrassed, just another day. After paying for my drink she handed me a cake pop and honestly made me feel over the moon since its been a difficult week for me and that one kind gesture made my day so much better. Been thinking about it all day. Thank you. P.S. I read my cup later and it said "Nothing beats a Jet 2 holiday" I giggled after everything with my phone falling out the window. If you...

I went to Starbucks today during lunch hours (I understand its busy) and I was patiently waiting for my drink, there was an employee that was off the clock, who started getting inpatient with employees that were working, as it seemed she was waiting for her drink order. She asked the other employees "can I make my own drink, please!" 3x's until finally one of the employees said, "go head", but that girl (wearing all black) ran behind the counter who DIDNT WASH HER HANDS, PUT ON AN APRON OR TIE HER HAIR BACK started touching everything making her own drink. I understand she works there but harassing employees after she was off the clock to make her drink, going behind the counter to make her own drink was very unprofessional, and unsanitary....

When I got there there were 3 cars in the drive thru and one person in line. Tell me why it still took over 30 minutes to get a single caramel frappe. My boyfriend was able to order from pizza hut, go pick it up, and come back and my drink wasn’t done yet. I’m sorry but I can’t spare that much time on a road trip when I have places I need to be at for a single frappe. If you don’t mind waiting go ahead, but if you need to be in an out don’t go, even mobile order people started coming in and they were also waiting… Update: 40 minutes later they realized they messed up my order and are re-making it. At least they upgraded my...