Pastry Perfection — Restaurant in Garden City

They're a great local bakery that uses fresh local ingredients. I ordered a huge cake for my son's fourth birthday. He's really really picky about what foods he'll eat, including cake. Luckily for us, they offered the half sheet pan red velvet cake, sandwiched with cream cheese filling, and frosted with cream cheese frosting as well. That's the only type of cake we've ever gotten him to eat, so we were over the moon they could make his favourite cake up to size. The next obstacle was that my son has been begging and pleading for a Marowak birthday cake for months. Even when I'd ask him what presents he wanted from relatives, it was all about Marowak. We asked and they actually had enough space for two large Pokémon if we wanted a battle scdb, so we picked one of his occasional favourites, Alakazam. Then the sides of the cake were frosted with big poke balls (like, say, between half a ping-pong ball half a billiard ball or so?). Really large but not overwhelmingly so. They fit in fine with the rest of the cake.

The cake itself was wonderful, moderately sweet with a good medium texture--neither too crumbly not too smushy. The frosting was OK. The kids certainly enjoyed it, but it didn't taste very much like cream cheese. It was also sweeter than my son prefers (he's not into high sugar things like ice cream and most icings and frostings). I have a sweet tooth and I did agree it was on the sweet side, but it's a birthday cake! It definitely didspecial. I felt like I could've easily made my own cream cheese (super easy) and made much better frosting. It had none of the tangy, sweet, creaminess of a good cream cheese frosting.

The cake itself was more expensive than a grocery store where you'd just pick from a book, but these cakes were not only completely customizable, they offered a large variety of frostings, nuts, candies, et cetera, for the cakes. Two of our best source images we sent (of two cartoon character he's fond of) were added to the cake top as an edible transfer sheet thing. It had no taste I could detect, and the kids alln't taste like the cream cheese was anything ate it without complaint.

We had several hungry kids and still ended up with a lot of cake, which we let son eat after dinner until it was gone. He really, really loved the cake!

I'd rather give it 4.5 stars, since the cream cheese frosting didn't taste anything like homemade or even store bought cream cheese icing. It wasn't a bad taste though, just not what I expect when I think of cream cheese frosting. Since 4.5 stars doesn't seem to be an option, I'm going for five. It was a hit with the kids, who didn't give a fig about the icing, except who got more. They were able to ln the characters we ended up asking for, and the red and white poké balls around the cake's edges really made it fun. Most important in the decision to go 0.5 stars is that my son loved it so much. He squealed and ran around chanting the character names for far too long before setting down and declaring that we had to eat Alakazam. I think I may consider buying another cake from you guys, as long as we're still in the area next time birthdays roll around.

Prices were a touch higher than a store bought cake, but well worth it for the wide range of things they can do, the choices you're given to choose from, the art for the cake, and it all tastes good, unlike a lot of fancier cakes. Definitely worth a check in if you're planning a party of any kind. This cake was nice and moist, do it didn't really need milk or ice cream to wash it down....

My review of Pastry Perfection is bitter sweet. My initial contact was via phone (12/04/2018) to inquire about placing an order and bringing in a personalized cake topper I had ordered from Amazon. The young lady was pleasant and very resourceful, and without hesitation took my order. As promised, I came to Pastry Perfection with the cake topper (12/18/2018) to discuss color options, but, not before standing in front of the cash register for nearly 20 minutes and being completely ignored. I finally realized there are two sides to the bakery, one dedicated to the pastry/doughnut side and another specific to cakes. There were plenty of employees that could have guided me in the right direction, and I certainly can tell there is a lack of urgency. Regardless, I finally met with a cake specialist who hurriedly took the cake topper from the packaging to discuss my color options and also helped me make a few changes to my original order. I overlooked the poor customer service at that point since my initial contact was pleasant. On 12/20/2018, the day of my son’s birthday party, I went to go get the cake. I was very excited to see the results since everyone raves about the cakes they make. I opened the cake box and was very saddened to see that the cake topper (Fortnite) had been damaged. It was cracked and the lady tried to tell me that was how I supplied it to the bakery. I told her the topper was not cracked when I brought it in, because the bakery specialist and I looked at it together on 12/18/2018 when we discussed options. The cake topper was clearly for a ¼ sheet cake and was not centered, and was noticeably short on the left and right boarders. I quickly expressed my disappointment at being called a liar, and explained to her that I wanted a discount since I had a birthday party to be at in 2 hours, and the cake topper is not replaceable. To which she screamed at me “JUST REFUND ALL HER MONEY”. I have never felt so belittled in my life, with customers and employees turning to see what all the insanity was. I gladly accepted the refund and left in a hurry. The cake was delicious, but sadly I will never do business here again due to the lack of respect for the customer. Picture has been included, and the child's name omitted to protect identity, and you can clearly see the cracked topper on the right side above the...

I had went in to order a cake a week in advanced for my husband. I placed the order and they asked me to email them the picture of what I wanted. They wrote the email down on the bottom of the receipt and they took my number down. I did everything they asked me to do and returned a week later to pick up my cake. I showed up and they informed me that my cake wasn’t ready and that they never received my email of the picture. They also told me they I gave them the wrong number to call me. I’m not sure how they could think I would give them MY phone number wrong. Then I told her I sent the picture to the exact email the employee had given me and she continued to argue with me. I sent the picture again through email and she went back to look and came back and told me she still had not received it so she took my phone with the picture to go look. She came back and told me she had it but she couldn’t tell because my email had my maiden name isn’t of my married name and was very rude. She said it would take about 30 minutes to finish my cake so I left and came back. Once i was back it took them additional 30 minutes. So I waited an hour for a cake I ordered a week ago. The employee that made the mistake was very apologetic and nice but the woman that was working with me was very disrespectful and unprofessional. How dare you make it out to be my fault that you messed up on my order? The staff took down my number wrong AND gave me the wrong email. Not only that but since my cake had to be rushed it was not very good quality. It also did not taste all the best. It was pretty dry and tasteless. I just don’t see how that cake was 75$ especially with it only being an 8”. I was refunded 10$ but I think I definitely deserved at least half back after that experience. I was going to come back for my sons birthday cake but after that I will NEVER even refer someone there....