I visited to claim my reward points. I had no clue I had $10 worth of points.
Parking: There’s a large free parking lot. It’s a busy plaza, so finding a spot can be a hit or miss.
Ambiance/Environment: I’ve visited this location a couple times before. It’s very casual. I like the bright yellow and natural sunlight that comes through the windows. They have a medium sized space with a decent amount of indoor seating. For whatever reason, there wasn’t any furniture during my recent visit.
Service: There are two self ordering kiosks on the left once you enter. You can also order in person at the register. I ordered at the register, and the worker was nice and efficient.
Drinks: I’ve tried their milk teas with boba in the past. I really enjoy their milk teas. They’re more on the sweeter side, so I suggest adjusting the sweetness level. The boba tasted as expected. I got the Signature Coffee with easy ice and 50% sweetness. I enjoyed the coffee. It was simple yet strong.
Pricing: Again, I used my reward points to claim this drink. It would’ve been worth it if I was able to order a larger size. Unfortunately, the Signature Coffee only...
Read moreI ordered for delivery through Postmates because as staff we could not leave the office. They forgot to give the second package to the delivery guy, and that was why I got 4 drinks instead of 9. I called back to resolve the problem and the other employee/manager/ship leader (I really guessed based on that person's attitude) yelled through the phone while I was talking to the staff that forgot to send the drinks. They refused to refund the order and asked why which I had to state again that was not my fault, and the last thing I would want to do is calling back to get the drinks for my boss and my coworkers. I have been waiting patiently after the staffed called back and promised to do a full refund on Jan 28, 2022. However, I have not received any feedback/notification from my bank about this transaction yet. I wish I could give negative star for the service. The drinks quality if great, but I am afraid to return due to the way they...
Read moreI bought the boba here few days ago but I just have sort of time to write a review now. It was on 6 June, and at the end of the day when I try to finish my drink, something was in my mouth. At first I thought it was the boba, but then I feel like something different, it may softer than the boba, so I just spit it out of my mouth. And it turned out to be a fly, so disgusting, I used to buy boba from this brand several times, but from now on I refused to buy any of its drink. Just share to let you know, so you wont be unlucky like me. I know the receipt on the bottle look creased, I took it out to take photo of the drink, and throw into my bag; luckily I didnt throw it into the trash can so that I could find this after I freaked out of the fly as the proof...
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