Mr Fries Man — Restaurant in Gardena

I stumble across this place through a news outlet that reported their recognition for expanding their business during this pandemic. When I followed them on IG, I immediately started drooling when I saw their pictures. When I showed my fiancé their post, we knew we needed to visit this place. After a few weeks, we decided to visit this place yesterday. I was super excited as a saw a lot of customers and the place had barely opened. We didn't make line and we received our fries fast. I ordered one of their specialties and my fiancé ordered garlic shrimp something. When I opened the box, I was a little dissatisfied because the fries didn't look as good as I expected. The taste was also not what I expected. They were not nasty at all, but with all due respect, I expected more from what I saw on IG. My fiancé who is not picky when it comes to eating also said I had hyped up this place. Therefore, I don't think I will be returning because I didn't think they were all that. Like I said, they were not nasty. I just didn't get a wow factor when I ate them. In addition to my story, I believe I saw the owner. He was very polite when he gave us our order. The cashier in the other hand was not as friendly. He seemed like he just wanted to take our order and on...

My experience was poor at your establishment. I encountered a series of issues that significantly impacted my visit.

Firstly, the service was extremely slow, and I had to wait an unreasonably long time for my food. When I inquired about the status of my order, the cashier responded to my question with noticeable attitude, despite the fact that I had remained polite throughout the interaction. This was very disappointing.

Furthermore, when my food was ready, the cashier did not offer me any sauces. I couldn’t help but notice that the customer before me was asked if they wanted any additional sauces at no extra charge. However, when I requested sauces, I was charged for them, and the cashier then shared a smirk with a co-worker, seemingly taking pride in this charge. This felt unprofessional and unfair.

Additionally, I had ordered my wings extra wet, but it was clear that they were not prepared as requested. It’s clear that the cashiers need better training on providing basic customer service, as well as how to treat all customers fairly and...

It is a lot of food. I wasn't ready. I didn't think fries with special toppings and sauces could fill you up. I even got the Jr. size. I have enough leftovers for a full meal. I got the steak and shrimp honey garlic fries. Shrimp was salty, and I could tell steak is a less expensive cut of meat. The chef was thorough at tenderizing it, but I believe Wagyu, Kobe, Rib eye, and Porterhouse would work better. My personal preference. They were having a 1 dollar wing special so I grabbed a 10 piece of parmesean garlic lemon pepper. I didnt really taste lemon pepper or the garlic. Chicken wings were perfectly cooked. I will try more flavors. Sauces like the barbeque and Jalapeño ranch are exceptional. My total was close to 80 and I think that was too high but my son also got Jr fries and the 10 dollar 10 piece so maybe they are just high prices. I am going back to try...