Tropical Smoothie Cafe — Restaurant in Garfield Township

I love tropical smoothie and I usually have decent experiences but I ordered a smoothie yesterday with soy instead of whey and they still put whey in it (I could taste it but wasn't sure in the moment). Which I wouldn't care about normally (other than the flavor being gross), but I'm nursing a child that is allergic to dairy and he's bleeding and in a lot of pain now. Please be more careful. When people order non dairy smoothies, its not because they are trying to be difficult. They're not being intentionally annoying. They just have allergies. I will say that the cup said "-whey" on it so I know the order was taken correctly and that it was a mistake. Mistakes happen but I am disappointed that I can't come to this location any longer because...

Absolutely rediculous. Sat in line with 7 cars ahead of me waiting to order for 15 minutes. Ordered and then waited over 35 minutes with 3 cars still on front of me....just left, because waiting 45 minutes for 2 smoothies is rediculous! Most places move large orders to the side and push smaller orders through. It also didn't help the perception of this place that I saw 3 and 4 people wearing the store's name tags standing around the back door, smoking I presume while the line grew behind me.

Seriously, 45 minutes for 4 cars? We may not be return customers after this and the last 3 times we ordered with no sugar and sugar was definitely added. Extremely...

Hit and miss. When made right, the smoothies are great.

Been to this location two times and had a problem both times. The first time I had a problem I decided to let it go. But here we are now.

The first visit I was given the wrong smoothie and went back in to get the correct smoothie. I was charged for both smoothies, even though one of them I did not order or want.

The second visit (today) our smoothies were not blended very well, which led to ingredients and ice continuously clogging our straws and rendering them essentially undrinkable. We...