Thai Express — Restaurant in Geneva Township

This has got to be the absolute worst Thai food I’ve ever had and I’ve been to almost all the Thai restaurants in the area. To start I order a Thai iced tea which came in a little 8 oz baby bottle. Are you serious!!! For 3.75$ I expect a regular sized drink. What kind of cheapness is that! I ordered the pad see eui and requested it extra crispy to which it came as squishy as a rotten piece of fruit. Absolutely zero flavor and considering this is a stirfry dish I find it highly disappointing in the lack of texture. Perhaps they were going for a baby food texture to match the baby bottle sized drink. The beef also had zero color and looked like it had been microwaved, as a matter of fact the whole dish seemed microwaved. Zero flavor or spice. For the price the portions and quality do not match whatsoever. I’m truly disappointed and hope the owners are not Thai themselves because this experience has been truthfully disrespectful to what Thai food is supposed to be. Given all of this pieces of my beef actually were still cold and felt like they just came out the fridge. The icing on the cake was a long strand of hair in the middle of it all. Do not come here and take your money...

It’s hard to choose a rating for this place. The food tastes like 5 stars and I thought the people were nice too. But I called to say that my order was too spicy because I’m burning up from two bites (I only ordered spicy level 1 out of 5) and I got my head bit off by an employee. I called because I wanted to pick up a new order with zero spicy but I didn’t even get that far before she started yelling at me. She finished with “this is thai spicy, Chinese spicy, nobody complains ok” and hung up on me. That’s not what you’re supposed to do. You can say it’s how it is and I need to order differently but you shouldn’t berate your customers like that. She was incredibly rude. I called back and talked to someone else who apologized and kept explaining the spice levels. Listen. It’s not the spice that I’m mad about. It’s the employee yelling at me. Next time your employee yells at a customer, and it won’t be at me, offer them a free meal, fire that employee for not learning anything from this, and try not to lose another customer over her. The food is excellent which is my loss. Bye forever,...

I was at Delnor hospital and went here during my lunch break. They have a handful of items for their lunch specials for under $10. I got a tofu pad thai and it came with 3 veggie spring rolls and a delicious dippinng sauce. The pad thai was piping hot, I got it at 4/5 spiciness level. It was delicious, filling, and tasted fresh and authentic. A fairly generous portion for the price. The pad thai did have scrambled eggs in it, so if you don’t eat meat/eggs let them know. And as a heads up, this place is take-out only....