Jos A. Bank — Local services in Geneva Township

First off, their prices are awful. They are more expensive than Men's Warehouse. But at least Men's warehouse has quality products and service.

Their tailor has no clue what he's doing. I am a size 34-36 waist, 30-32 inseam. The pants he gave me back were a 44 waist and a 24 inseam, that's right, 24. And I was left with no choice but to wear them because of a wedding I needed to go to the next day. He left all of the leftover seams and threads inside, completely unprofessional. I paid $513 in the end, having to pay each time for him to repair his mess, 3 total trips and this place isn't even that close to me ...and even in the end it still wasn't right.

I took it to Miller's Tailor in Aurora and they were in shock, they said the pants looked almost like capri pants made for a 400lbs person. How embarrassing.

I knew something was wrong when each time I went back, the tailor would come out from the back, likely just waking up from his nap, and did not once use a measuring line, not once. He just looked at me, made marks on the pants, and said ok you're done. What a worthless human being. And I was charged for this!!!

I will never go back there again, unless it's to light them up and demand my money back for this piece of crap suit. Do not go here, it's garbage. I worked with a younger guy named Jim, and then another old guy also named Jim. Nice guys, but no one there knows what they're...

My husband is in a wedding today, January 2, in Chicago. The tux's were supposed to be in the store for pick up on the 31st to allow for tailoring. When he called at 5pm on the 31st, he was told someone is going to pick them up now; he never heard back from them that night. On the 1st he called an hour after they opened and was told, "We can't find it, we will call you back." Then an hour and half later he got a call and was told, they were 'putting his tux together now from within the store because they never got his in.' He had to go into the store (again!) and get the tux marked for tailoring. Then, he had to go back an hour later to pick it up. Needless to say, we were an hour and a half behind in getting to the city and barely made it the wedding rehearsal. Today is the wedding. My husband put his tux on with the other groomsman and his tux buttons are silver, instead of gold and the pleats on the tuxedo shirt are much wider than everyone else's. One pant leg is shorter than the other too! What a nightmare our experience has been with this company! It's so unfortunate that the bride and groom took the time to pick out the just the right details for their groomsmen and Jos A Bank...

I love suits and I love to dress up. Have my wedding coming up. So what do we guys do? We go find the best Tuxedos for ourselves and our groomsmen. We want to look great. I walked in and not one person welcome me to the store or even ask if I needed help. So I walked around and started to look at suits and Texedos. One worker, not saying his name but he knows who he is. Just pass me up not once and not twice, but four times as I was trying to get his attention. I had to get him and ask him questions. This is why I shop at Men's warehouse for a suit. I thought I would try this place because I want to look good and money was nothing. But then again I was in jeans... wait so was other men and they got help. Guess it was something else. But very disappointed, I walked out. I went to Men's warehouse and guess what? I walked in and had someone welcome me and help me out and now I have an appointment with them and my groomsman. My budget is good enough to get a custom suit, that should tell you a lot Jo's. A. Bank. Very disappointed at this place. Hope all of your other stores are not like this to people like me. But you will never get my business or have me walk...